About ValatamValatam connects bilingual professionals from Latin America with global clients.

OverviewBelmont Behavioral Health System is a premiere provider of comprehensive treatment for mental health conditions and substance abuse problems.

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro’s vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.

Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.

Patient Advocates are part of the Care Delivery team, supporting our patients and network of providers as the non-clinically licensed members of a patient’s healthcare team. Working alongside Registered Nurses and Practitioners, Patient Advocates provide non-clinical administrative support to providers and empathetic, high-touch service to patients. Patient Advocates serve as a connection point between patients, providers, pharmacies, and insurance partners, helping patients navigate their care experience and resolve non-clinical needs. They answer patient questions, investigate more complex issues, communicate clear next steps, and provide additional support when patients need help moving through the treatment journey. Through proactive problem-solving, clear communication, and patient advocacy, Patient Advocates help create a seamless, supportive healthcare experience at Ro.

What You’ll Do:

• Provide empathetic, high-touch support to patients anticipating needs, answering non-clinical questions, and proactively helping patients navigate their care experience
• Support providers with non-clinical administrative tasks in the Care Center (our Electronic Medical Record), including triaging, reassigning, and resolving patient messages accurately and efficiently
• Investigate and navigate complex patient situations, working with clinical, pharmacy, insurance, and operational teams to resolve issues and translate complex information into clear, actionable next steps for patients
• Contact pharmacies and insurance providers to assist patients with non-clinical prescription needs or issues, including benefits verification and prior authorizations
• Partner with cross-functional team mates within the organization and medical practice to balance patient needs, share knowledge, and contribute to team service, quality, and operational goals
• Surface recurring patient, provider, or workflow issues and provide feedback to help improve the patient experience and team operations
• Participate in pilots and new initiatives that improve patient support, expand retention opportunities, or optimize operations

What You’ll Bring to the Team:

• 1–2 years of experience in a patient-facing administrative, healthcare, customer service, or operations role
• Strong written and verbal communication skills, with the ability to communicate complex information clearly and empathetically
• Strong problem-solving skills and attention to detail, with the ability to investigate issues, identify next steps, and follow through to resolution
• Excellent time management and organizational skills, with the ability to work independently and manage multiple priorities in a fast-paced, asynchronous environment
• Demonstrated proficiency and comfort utilizing diverse technological tools and platforms to research and resolve patient inquiries; prior experience with EHR systems is strongly preferred
• Comfort working with internally-approved LLM-based message systems, ability to critically review LLM-generated content for accuracy
• Comfort utilizing internally-approved AI-based tooling for day-to-day workflows, comfort prompting AI tooling
• Comfort working toward defined service, productivity, and quality expectations and metrics
• Experience with health insurance plans, benefits verification, and/or prior authorizations preferred

Patient-facing Medical Assistant or other relevant healthcare experience preferred

• Bachelor’s Degree preferred
• Proficiency with collaboration and productivity tools such as Google Workspace and Slack
• Adaptability and a proactive approach to working in a rapidly changing environment
• Patients need support every day of the year, and that includes holidays. You will participate in a holiday work rotation.

We’re Currently Looking for the Following Availability:

• Sunday–Wednesday: 1:00 PM - 11:30 PM ET
• Wednesday–Saturday: 1:00 PM - 11:30 PM ET
• Monday, Tuesday, Thursday, Friday: 1:00 PM - 11:30 PM ET

These 4x10 shifts are not available to candidates residing in California.

While we try our best to accommodate schedule preferences whenever possible, schedules will be assigned based on the needs of the business.

This is a full-time role with an estimated 40 hours/week. Schedules will include a 30-minute unpaid lunch break.

We’ve Got You Covered:

• Full medical, dental, and vision insurance + OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Flexible PTO
• Wellbeing stipend
• Paid parental leave + Fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness, counseling, and fitness

The hourly rate for this position is $28/hour.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at [email protected].

See our California Privacy Policy here.

We may use automated tools, including artificial intelligence (AI), to assist with parts of our recruiting and hiring process, such as reviewing applications, evaluating resumes, and assessing responses or job-related qualifications. These tools are used to support our recruitment team and do not replace human judgment. Final hiring decisions are made by humans.

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro’s vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.

Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.

As a Patient Support Specialist, you will support patients throughout their journey with Ro by delivering clear, empathetic, accurate, and efficient support. You will help patients understand and navigate our platform and treatment offerings, including their accounts, orders, billing, and treatment plans. When questions require clinical guidance or additional support, you will connect patients with the appropriate healthcare or internal team.

You’ll engage with patients primarily through email and phone and manage a high volume of interactions while consistently meeting quality and productivity expectations. You’ll build proficiency across Ro’s support systems, workflows, and queues, using sound judgment to resolve issues and appropriately escalate clinical, operational, or technical concerns.

You are patient-focused, dependable, and comfortable working in a fast-paced, evolving environment. You take pride in delivering best-in-class service, pay close attention to detail, and approach problems with curiosity and critical thinking. You are also comfortable speaking up when you identify recurring issues or opportunities to improve the patient experience.

What You’ll Do:

• Manage patient interactions across assigned communication channels, including email, phone, live chat, and internal platforms, while meeting established quality and productivity expectations
• Deliver a best-in-class patient experience by communicating with professionalism, empathy, accuracy, and sound judgment
• Support patients with onboarding, product education, account management, orders and shipments, billing, and general troubleshooting across Ro’s website and mobile app
• Build and maintain proficiency across assigned workflows, systems, tools, and queues to effectively resolve patient needs
• Escalate clinical, operational, or technical issues through the appropriate channels, helping ensure patients receive the right support at the right time
• Maintain accurate documentation and consistently follow established workflows, policies, and procedures, including requirements related to patient safety and confidentiality
• Stay current on Ro initiatives, workflows, treatment offerings, and product updates to provide patients with accurate and timely support
• Balance quality and efficiency while managing a high volume of patient interactions in a metrics-driven environment
• Identify recurring patient concerns, workflow issues, and emerging trends, and proactively surface observations and potential solutions to improve tools, processes, and the overall patient experience
• Collaborate with teammates and cross-functional partners to share relevant patient feedback and contribute to continuous improvement
• Participate in peer shadowing and knowledge sharing to help teammates build proficiency and consistency across the team
• Actively participate in coaching, training, and development opportunities, incorporating feedback to continuously improve your performance

What You’ll Bring to the Team:

• 1–2 years of experience in a remote/hybrid customer-facing role
• Experience supporting customers or patients across multiple channels, including email and phone, with empathy, clarity, and professionalism
• Strong customer focus and a genuine interest in helping patients solve problems and navigate complex situations
• Strong critical-thinking, problem-solving, and organizational skills, with sound judgment and attention to detail
• Ability to learn and effectively navigate multiple operational and technology systems and tools; experience with platforms such as Zendesk or similar systems is a plus
• Comfortability using AI Knowledge bases and tools in day-to-day workflows
• Ability to work independently and efficiently while collaborating effectively with teammates and consistently meeting performance expectations
• Ability to identify recurring issues or trends and confidently surface observations and potential solutions
• Dependability, adaptability, and a commitment to continuous learning in a fast-paced, evolving environment
• High integrity and a commitment to patient safety, confidentiality, and maintaining professionalism during challenging interactions
• Connection to Ro’s mission and availability to work prescheduled nights, weekends, and designated holidays as required

We’re Currently Looking for the Following Availability:

• Sunday–Wednesday: 1:00 PM - 11:30 PM ET
• Wednesday–Saturday: 1:00 PM - 11:30 PM ET
• Monday, Tuesday, Thursday, Friday: 1:00 PM - 11:30 PM ET

These 4x10 shifts are not available to candidates residing in California.

While we try our best to accommodate schedule preferences whenever possible, schedules will be assigned based on the needs of the business.

This is a full-time role with an estimated 40 hours/week. Schedules will include a 30-minute unpaid lunch break.

We’ve Got You Covered:

• Full medical, dental, and vision insurance + OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Flexible PTO
• Wellbeing stipend
• Paid parental leave + Fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness, counseling, and fitness

The hourly rate for this position is $24/hour.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at [email protected].

See our California Privacy Policy here.

We may use automated tools, including artificial intelligence (AI), to assist with parts of our recruiting and hiring process, such as reviewing applications, evaluating resumes, and assessing responses or job-related qualifications. These tools are used to support our recruitment team and do not replace human judgment. Final hiring decisions are made by humans.

Description

**This position is based in the US with remote working options. Applicants must hold a valid work/residence permit for the respective location.**

Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life.

For over twenty years, Chaos has developed innovative technologies serving multiple industries, including architecture and design, media and entertainment, and product e-commerce. Chaos’ solutions help architects, designers, VFX artists/animators, and other creative professionals share ideas, optimize workflows, and create immersive experiences.

Headquartered in Karlsruhe, Germany, Chaos is a global company with offices in 11 cities worldwide. In 2022, Chaos and Enscape merged, bringing together two industry-leading companies into one. Since then, Chaos has continued to grow with the additions of Cylindo, AXYZ Design, and Evolve Lab, further expanding our expertise and solutions across architecture, design, e-commerce, and AI. For more information, please visit chaos.com.

Role Overview

The Business Development Representative supports revenue growth across a defined territory through outbound prospecting into two distinct opportunity sets. The first is a portfolio of existing customers who bought Chaos products self-serve through our product-led growth motion, where the task is to convert product adoption into a commercial sales relationship. The second is greenfield: enterprise and key accounts with no existing relationship to Chaos. Working closely with senior sales team members and Sales leadership, the role is outbound by design rather than inbound qualification, and requires a commercially motivated sales professional who is technically fluent in modern outbound tooling, methodical about account research and sequencing, and driven to develop into a more senior commercial role over time.

Main Responsibilities

• Own a portfolio of existing customers who bought self-serve, and convert that adoption into a commercial relationship.

• Read usage and purchase data to spot where seat sprawl signals an enterprise conversation.

• Map the buying group above the individual user and open the dialogue.

• Prospect net new enterprise and key accounts across the US and Canada.

• Research decision makers, identify the trigger and initiate outreach that earns a reply.

• Build and run multichannel sequences across email, phone, LinkedIn and video.

• Personalise at the account level, test messaging and rebuild what is not working.

• Match customer workflows to the right Chaos products to support conversion and expansion.

• Qualify against a clear framework, brief the account executive properly and stay involved through the first meeting.

• Support proposals and commercial responses alongside senior sales team members.

• Keep the CRM accurate, with activity, pipeline and outcomes logged consistently.

• Relay customer feedback on product, service and delivery to the relevant internal teams.

• Track AEC and M&E trends and competitor activity, and feed them back into outreach.

• Attend industry events to build relationships with customers and partners in the region.

Requirements

Required Experience

• One to three years of experience in B2B outbound sales within the software or technology sector, with results you can talk through.

• Demonstrable cold outbound into net new accounts, rather than inbound follow up or renewal management.

• Experience prospecting into larger organisations where the buying group involves several stakeholders.

• Hands-on experience with a modern outbound stack, including a CRM such as Salesforce, a sequencing platform such as Salesloft or Outreach, and prospecting data sources such as ZoomInfo, LinkedIn Sales Navigator or Apollo.

• Familiarity with software licensing models and SaaS commercial practice.

• (Optional Benefit) Experience converting a product led or self serve customer base into a sales led relationship is a strong advantage.

• (Optional Benefit) Familiarity with the AEC and/or M&E industries; intellectual curiosity about and willingness to develop knowledge in these sectors is required.

Required Skills

• Builds target account lists and works them systematically, using enrichment, deduplication and intent or usage signal rather than generic list pulls.

• Uses LLMs and AI tooling as part of the daily workflow for account research, briefs and first draft messaging, with the judgement to know where the output needs a human.

• Manages day to day sales activity with structure and reliability: maintains CRM accuracy, tracks pipeline, and follows through on commitments without close direction.

• Communicates clearly and professionally in writing and on the phone, engaging senior prospects credibly and representing Chaos positively in all interactions.

• Researches prospects and accounts to real depth, covering firm size, project pipeline, technology stack, competitor footprint and org structure, so that first conversations start informed.

• Receptive to coaching and feedback, and actively works to deepen commercial skills and product knowledge over time.

• Fluency in English is required.

We welcome people who value teamwork, stick to their commitments and are curious to explore new ways for achieving mastery. If you believe that you are a good match for the job, just send us your CV in English.

Only shortlisted candidates will be contacted.

Confidentiality of all applications is assured.

At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car, a Woolly Mammoth’s Skeleton, Lady Gaga’s Jumpsuit or Usain Bolt’s running shoe, we encounter exceptional objects every day.

We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.

Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.

• Taking ownership and driving impact
• Being open to change and feedback
• Being passionate about our mission and our customers.

IMPORTANT NOTE :

This position is for an Interim fixed-term 7-month contract (starting November 2026), with possible extension depending on performance and business needs.

What does the role involve?

At Catawiki, you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (chat, email, phone, social media). When there is a dispute between a seller and a buyer, you will mediate between the customers and find a solution that works for both.

The customer service department plays an essential role in Catawiki, as our customer service representatives ensure that our customers return to our platform on a regular basis and thereby directly help grow the business. The customer service department is also a crucial link between departments, closely working with Sales and our Experts as well as other departments to improve the overall Customer Experience. Through their close customer contact, CS brings valuable feedback on possibilities for improvements in our services.

This is who you are

You are motivated by providing delight to our customers, you can communicate clearly, and providing excellent customer support is your main goal. You will try your utmost to find fitting solutions to all problems, and you do this in a patient and empathetic way. In addition, you are:

• 1 to 4 years of direct experience in Customer Service or Content Moderation. Experience with Live Channels is highly valued.
• Professional speaking and writing skills in Hindi and English; strong communication skills.
• Strong analytical and critical thinking skills.
• Preferably, previous experience in a customer service environment or a customer-related role (hospitality, tourism, retail, call-centre, etc.).
• Ability to quickly switch between various customer channels, like phone and e-mail communications.
• Ability to positively interact with your team and other departments.
• Available to work 40 hours per week.
• You are willing to commute to our Lisbon office and work in the office at least 2 days per week.
• You are flexible with working at least 2 weekends a month and on some public holidays.
• This role is based in Lisbon, Portugal.

Hear what our current CS Representative say about the role:

“As a CS International Representative at Catawiki, I enjoy being part of a team that strives to provide an excellent level of service to our buyers and sellers. Working with customers who are passionate about their special objects keeps the role engaging and fulfilling. No two cases are the same, and we are continually learning and adapting to the fast-paced, exciting environment that working at Catawiki brings. It is valuable to be a part of such a diverse and inclusive company where our voices are valued and heard. We are equipped with the tools and support to thrive as specialists and grow within Catawiki.”.

In return

• A competitive Annual Gross Base Salary of 18.000€- 23.000€ depending on your level, competencies, and overall experience.
• Health Insurance from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
• A Work From Home Allowance to help with your monthly household bills.
• Commuting between your home and our office is covered by Catawiki.
• Amazing Office right in the centre of Lisbon.

Why You’ll Love Working with Us

• Create a visible impact by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
• Learn and grow through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
• A culture of connection defines us. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
• Celebrate life’s moments with us. You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion ”. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.

Our Offices and Way of Working

Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.

Interested?

Apply with an English CV and Cover Letter. By applying, you agree to Catawiki’s Applicant Privacy Policy. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing.

Log in using your 20four7VA-issued email address to access the portal.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

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Title: CPT-11520 Credit Repair Lead Generation Virtual Assistant

Independent Contractor – CPT-11520 Credit Repair Lead Generation Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

A growing credit rebuilding business is seeking a part-time Virtual Assistant to help generate and organize qualified leads through research, digital outreach, email-based communication, and lead tracking.

The client specifically does not want unsolicited telemarketing or cold calling. The initial focus is creating a compliant, repeatable lead-generation process that identifies appropriate prospects, directs them toward the company’s existing online process, and helps move interested leads toward the next step.

The position begins at 10 hours per week so the client can test and refine the workflow before increasing hours.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Lead Research & List Building

• Research prospective clients based on client-defined criteria
• Build and maintain organized lead lists
• Verify basic contact and prospect information
• Categorize leads based on source, status, and next action
• Help refine the target audience as the process develops

Digital & Email Outreach

• Conduct approved email or digital outreach
• Use client-provided messaging, templates, and compliance guidelines
• Direct interested prospects toward approved website or intake channels
• Follow up digitally with prospects who express interest
• Avoid unsolicited outbound calling or telemarketing

Lead Tracking & Follow-Up

• Track responses and lead status
• Maintain accurate notes and next steps
• Identify leads ready for direct client involvement
• Follow up consistently with interested prospects
• Help ensure viable opportunities do not fall through the cracks

Administrative Support

• Maintain spreadsheets, contact lists, and lead records
• Prepare basic activity summaries
• Assist with recurring lead-generation administration
• Support additional business tasks as the role develops

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

• Prior credit repair experience is required, with banking and lead generation experience strongly preferred.
• Strong written communication required
• Spreadsheet and lead-tracking experience required
• Email outreach experience preferred
• Financial services or real estate experience is a plus but not required
• Familiarity with compliant outreach practices is a plus

IDEAL CANDIDATE PROFILE

• Strong online research ability
• Organized and consistent
• Comfortable with email-based lead generation
• Strong written English
• Persistent without being overly aggressive
• Able to follow compliance-focused procedures
• Comfortable working independently from established criteria
• Results-oriented and able to track activity clearly

APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED

• Microsoft Excel / Google Sheets
• Email Platforms
• CRM / Lead Tracking Platforms
• Online Research Tools
• Microsoft Office / Google Workspace

Work Schedule

• Contracted Hours per Week: 10 Hours (Hours may increase based on results and workload)
• Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
• Daily Working Time: Flexible – TBD

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

• Contractors will operate under a Master Services Agreement and a Statement of Work
• This is not an offer of employment; contractors are not employees of 20four7VA or any client
• All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

• REQUIRED SERVICE: Business Support
• REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
• Contracted Hours per Week: 10 hours/week
• Daily Working Time: Flexible – TBD
• Scheduled Working Days: Monday-Friday
• REPORTING TO/POC: To Be Determined
• Number of VAs: 1
• GENDER PREFERENCE: None
• LANGUAGES SPOKEN/PREFERENCE: English
• ACCENT PREFERENCE: Level A-C (Good spoken and written English required)
• REGION PREFERENCES: Any

What we offer

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro’s vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.

Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.

Patient Advocates are part of the Care Delivery team, supporting our patients and network of providers as the non-clinically licensed members of a patient’s healthcare team. Working alongside Registered Nurses and Practitioners, Patient Advocates provide non-clinical administrative support to providers and empathetic, high-touch service to patients. Patient Advocates serve as a connection point between patients, providers, pharmacies, and insurance partners, helping patients navigate their care experience and resolve non-clinical needs. They answer patient questions, investigate more complex issues, communicate clear next steps, and provide additional support when patients need help moving through the treatment journey. Through proactive problem-solving, clear communication, and patient advocacy, Patient Advocates help create a seamless, supportive healthcare experience at Ro.

What You’ll Do:

• Provide empathetic, high-touch support to patients anticipating needs, answering non-clinical questions, and proactively helping patients navigate their care experience
• Support providers with non-clinical administrative tasks in the Care Center (our Electronic Medical Record), including triaging, reassigning, and resolving patient messages accurately and efficiently
• Investigate and navigate complex patient situations, working with clinical, pharmacy, insurance, and operational teams to resolve issues and translate complex information into clear, actionable next steps for patients
• Contact pharmacies and insurance providers to assist patients with non-clinical prescription needs or issues, including benefits verification and prior authorizations
• Partner with cross-functional team mates within the organization and medical practice to balance patient needs, share knowledge, and contribute to team service, quality, and operational goals
• Surface recurring patient, provider, or workflow issues and provide feedback to help improve the patient experience and team operations
• Participate in pilots and new initiatives that improve patient support, expand retention opportunities, or optimize operations

What You’ll Bring to the Team:

• 1–2 years of experience in a patient-facing administrative, healthcare, customer service, or operations role
• Strong written and verbal communication skills, with the ability to communicate complex information clearly and empathetically
• Strong problem-solving skills and attention to detail, with the ability to investigate issues, identify next steps, and follow through to resolution
• Excellent time management and organizational skills, with the ability to work independently and manage multiple priorities in a fast-paced, asynchronous environment
• Demonstrated proficiency and comfort utilizing diverse technological tools and platforms to research and resolve patient inquiries; prior experience with EHR systems is strongly preferred
• Comfort working with internally-approved LLM-based message systems, ability to critically review LLM-generated content for accuracy
• Comfort utilizing internally-approved AI-based tooling for day-to-day workflows, comfort prompting AI tooling
• Comfort working toward defined service, productivity, and quality expectations and metrics
• Experience with health insurance plans, benefits verification, and/or prior authorizations preferred

Patient-facing Medical Assistant or other relevant healthcare experience preferred

• Bachelor’s Degree preferred
• Proficiency with collaboration and productivity tools such as Google Workspace and Slack
• Adaptability and a proactive approach to working in a rapidly changing environment
• Patients need support every day of the year, and that includes holidays. You will participate in a holiday work rotation.

We’re Currently Looking for the Following Availability:

• Sunday–Wednesday: 1:00 PM - 11:30 PM ET
• Wednesday–Saturday: 1:00 PM - 11:30 PM ET
• Monday, Tuesday, Thursday, Friday: 1:00 PM - 11:30 PM ET

These 4x10 shifts are not available to candidates residing in California.

While we try our best to accommodate schedule preferences whenever possible, schedules will be assigned based on the needs of the business.

This is a full-time role with an estimated 40 hours/week. Schedules will include a 30-minute unpaid lunch break.

We’ve Got You Covered:

• Full medical, dental, and vision insurance + OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Flexible PTO
• Wellbeing stipend
• Paid parental leave + Fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness, counseling, and fitness

The hourly rate for this position is $28/hour.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at [email protected].

See our California Privacy Policy here.

We may use automated tools, including artificial intelligence (AI), to assist with parts of our recruiting and hiring process, such as reviewing applications, evaluating resumes, and assessing responses or job-related qualifications. These tools are used to support our recruitment team and do not replace human judgment. Final hiring decisions are made by humans.

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro’s vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.

Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.

As a Patient Support Specialist, you will support patients throughout their journey with Ro by delivering clear, empathetic, accurate, and efficient support. You will help patients understand and navigate our platform and treatment offerings, including their accounts, orders, billing, and treatment plans. When questions require clinical guidance or additional support, you will connect patients with the appropriate healthcare or internal team.

You’ll engage with patients primarily through email and phone and manage a high volume of interactions while consistently meeting quality and productivity expectations. You’ll build proficiency across Ro’s support systems, workflows, and queues, using sound judgment to resolve issues and appropriately escalate clinical, operational, or technical concerns.

You are patient-focused, dependable, and comfortable working in a fast-paced, evolving environment. You take pride in delivering best-in-class service, pay close attention to detail, and approach problems with curiosity and critical thinking. You are also comfortable speaking up when you identify recurring issues or opportunities to improve the patient experience.

What You’ll Do:

• Manage patient interactions across assigned communication channels, including email, phone, live chat, and internal platforms, while meeting established quality and productivity expectations
• Deliver a best-in-class patient experience by communicating with professionalism, empathy, accuracy, and sound judgment
• Support patients with onboarding, product education, account management, orders and shipments, billing, and general troubleshooting across Ro’s website and mobile app
• Build and maintain proficiency across assigned workflows, systems, tools, and queues to effectively resolve patient needs
• Escalate clinical, operational, or technical issues through the appropriate channels, helping ensure patients receive the right support at the right time
• Maintain accurate documentation and consistently follow established workflows, policies, and procedures, including requirements related to patient safety and confidentiality
• Stay current on Ro initiatives, workflows, treatment offerings, and product updates to provide patients with accurate and timely support
• Balance quality and efficiency while managing a high volume of patient interactions in a metrics-driven environment
• Identify recurring patient concerns, workflow issues, and emerging trends, and proactively surface observations and potential solutions to improve tools, processes, and the overall patient experience
• Collaborate with teammates and cross-functional partners to share relevant patient feedback and contribute to continuous improvement
• Participate in peer shadowing and knowledge sharing to help teammates build proficiency and consistency across the team
• Actively participate in coaching, training, and development opportunities, incorporating feedback to continuously improve your performance

What You’ll Bring to the Team:

• 1–2 years of experience in a remote/hybrid customer-facing role
• Experience supporting customers or patients across multiple channels, including email and phone, with empathy, clarity, and professionalism
• Strong customer focus and a genuine interest in helping patients solve problems and navigate complex situations
• Strong critical-thinking, problem-solving, and organizational skills, with sound judgment and attention to detail
• Ability to learn and effectively navigate multiple operational and technology systems and tools; experience with platforms such as Zendesk or similar systems is a plus
• Comfortability using AI Knowledge bases and tools in day-to-day workflows
• Ability to work independently and efficiently while collaborating effectively with teammates and consistently meeting performance expectations
• Ability to identify recurring issues or trends and confidently surface observations and potential solutions
• Dependability, adaptability, and a commitment to continuous learning in a fast-paced, evolving environment
• High integrity and a commitment to patient safety, confidentiality, and maintaining professionalism during challenging interactions
• Connection to Ro’s mission and availability to work prescheduled nights, weekends, and designated holidays as required

We’re Currently Looking for the Following Availability:

• Sunday–Wednesday: 1:00 PM - 11:30 PM ET
• Wednesday–Saturday: 1:00 PM - 11:30 PM ET
• Monday, Tuesday, Thursday, Friday: 1:00 PM - 11:30 PM ET

These 4x10 shifts are not available to candidates residing in California.

While we try our best to accommodate schedule preferences whenever possible, schedules will be assigned based on the needs of the business.

This is a full-time role with an estimated 40 hours/week. Schedules will include a 30-minute unpaid lunch break.

We’ve Got You Covered:

• Full medical, dental, and vision insurance + OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Flexible PTO
• Wellbeing stipend
• Paid parental leave + Fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness, counseling, and fitness

The hourly rate for this position is $24/hour.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at [email protected].

See our California Privacy Policy here.

We may use automated tools, including artificial intelligence (AI), to assist with parts of our recruiting and hiring process, such as reviewing applications, evaluating resumes, and assessing responses or job-related qualifications. These tools are used to support our recruitment team and do not replace human judgment. Final hiring decisions are made by humans.

Position type: temp-to-perm

Location: United States, fully remote

Hours: Full time, Monday - Friday, standard business hours

Position Summary

The Clinical Reimbursement Assistant – Genetic Testing supports Natera’s Clinical Billing and Genetic Counseling teams by assisting with reimbursement workflows, obtaining medical records, medical record review, case review and coordination, and cross-functional projects.

This is an entry-level role designed for highly motivated individuals interested in healthcare operations, genetic testing, and reimbursement strategy. The Clinical Assistant works closely with Genetic Counselors and cross-functional billing teams to ensure cases are properly documented, organized, and prepared for insurance review.

This role is ideal for candidates with a background in biology, genetics, or life sciences who are detail-oriented, organized, and eager to grow within a healthcare environment.

Primary Responsibilities

Case & Product Support

• Request and review medical records to identify relevant clinical information (e.g., personal and family history) to support genetic testing cases

• Flag missing or incomplete documentation for follow-up

• Assist with assembling documentation packets for prior authorization, claims, or appeals submission

• Maintain accurate case documentation within internal systems

Medical Records Coordination

• Send and track medical record requests

• Monitor case pipelines to ensure required documentation is received

• Update internal systems to reflect record status and next steps

• Meet defined daily/weekly task metrics related to record requests and case movement

Project & Outreach Support

• Support provider and patient outreach initiatives related to documentation or required forms

• Assist with tracking outreach efforts and responses

• Contribute to internal projects focused on operational improvement and workflow efficiency

Across all functions:

• Collaborate with Genetic Counselors, Prior Authorization, Billing, and Appeals teams

• Participate in team meetings and process improvement initiatives

• Maintain accurate documentation and compliance with HIPAA/PHI standards

Qualifications

Required

• High School Diploma or equivalent

• Bachelor’s degree in biology, genetics, life sciences, public health, or related field OR equivalent tears of relevant experience

• Strong attention to detail and organizational skills

• Ability to read and interpret medical documentation

• Comfort working in a data-driven, process-oriented environment

Preferred

• Academic background in genetics or healthcare-related discipline

• Experience working with medical records, healthcare documentation, or insurance workflows

• Familiarity with Salesforce and Google Workspace

Knowledge, Skills, and Abilities

• Strong written and verbal communication skills

• Ability to manage multiple cases and priorities simultaneously

• High level of accuracy and attention to detail

• Comfort learning new systems and workflows

• Demonstrated initiative and willingness to learn

• Ability to work independently in a remote environment

Growth & Development

This role offers exposure to:

• Genetic testing operations

• Healthcare reimbursement strategy

• Cross-functional billing workflows

• Data tracking and operational process improvement

Natera promotes career growth, hands-on learning, and fully remote work opportunities. The Clinical Assistant I role provides direct exposure to genetic testing operations, reimbursement strategy, and cross-functional healthcare workflows. Many individuals in this role develop skills that prepare them for advanced positions within healthcare operations or for graduate-level programs such as genetic counseling, nursing, or medicine.

If you are an eager learner who thrives in a fast-paced, detail-oriented environment and are interested in building practical experience at the intersection of genetics and healthcare reimbursement, we encourage you to apply!

The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Remote USA

$17.04—$25 USD

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information:

- BBB announcement on job scams

- FBI Cyber Crime resource page

Who we are

SeekWell is the parent company of 1-800 Contacts, Framery, and Luna. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built a great company and changed an industry by putting the customer first, always. The best is yet to come.

Why you want this job

At 1-800 Contacts, we believe that ordering and obtaining contact lenses should be simple and affordable. We do this by empowering our people to solve problems without having to ask permission, and the proof is in the pudding when you consider our customer satisfaction scores and employee engagement numbers. The Digital Associate is a role for a passionate individual that desires to interact with customers through chat and email. We invest in our employees to make sure our customers have a remarkable experience. This is not just another call center job, apply today to become a part of our amazing company and culture!

• Start Date: October 5, 2026
• Train and work remotely from approved states (Utah, North Carolina and Texas)
• Training: Three weeks (10AM – 5 PM MT, M-F) 100% attendance is mandatory
• Full-time (40 hours per week)
• Shifts will be in the afternoon/evenings (ex. 2:30pm-11pm MT)
• Starting base pay: $15.00 per hour + bonus potential of up to $6/hr
• Required weekend shift (Saturday’s preferred)

Why you’ll love us

• Monthly performance bonuses for those who qualify (up to $6 per hour)
• Ownership of your development with support from leaders dedicated to fostering growth
• Bi-annual performance reviews
• A safe, respectful, and inclusive work environment

What you’ll do

• Answer 2-3 incoming customer chats concurrently, using the NICE CXOne platform, totaling roughly 40 chats per 8-hour shift or more
• This is a sales job; you will consult customers on the best value for their contact lens purchases on each call
• Reply to incoming emails or mms from customers as business needs require
• Proactively communicate and engage with your manager and team members to be successful in a virtual work environment, including but not limited to; one-on-one meetings, team meetings, and team chats
• Request prescriptions via phone from eye care providers as needed
• Provide world class customer service in a fast-paced, dynamic environment
• Identify and resolve problems in a way that creates a positive customer experience
• Maintain high performance metrics including revenue per chat (again, sales), quality, availability, and timeliness metrics
• Abide by 1-800 Contacts policies and procedures as identified and amended from time to time
• Live the company values: Big Hearted, Unconventional, Tenacious, Better Together
• Perform other duties as assigned by leadership

What you’ll need

• High school diploma (or GED equivalent)
• 2-3 years minimum customer service experience
• Chat sales and Contact Center experience a plus!
• Great typing skills (at least 40 words per minute) and technical proficiency
• Reliable internet connection and speeds of 20 mbps download and 10 mbps upload, or better
• A private, dedicated workplace, free from interruption or distraction that promotes confidentiality
• Ability to multitask and prioritize at the same time
• Positive, driven and solution-oriented mindset
• Ability to show up to work on time and work your scheduled shift

Perks

• Amazing medical, dental, and vision coverage
• 401(k) match
• Free eye exams for your immediate family and dependents
• Deep discounts on contact lenses, glasses lenses and glasses frames
• Tuition reimbursement for eligible courses

Approved remote working locations (permanent residence): North Carolina, Texas and Utah

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#LI-Remote

To be considered for this remote position, candidates must reside in one of our approved hiring states, which are specified in the job application questions below.

It is anticipated this position will have a salary within the range listed below, depending on the candidate’s qualifications for the role. The successful candidate may also be eligible to enroll in several benefits including medical, dental, vision, 401(k), and others provided the work schedule meets the minimum Company requirements.

United States Remote Salary Range

$15—$21 USD

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Headquarters: Las Vegas, Nevada
URL: https://jobs.telusdigital.com/search/jobs?cfm5=Artificial+Intelligence&ns_category=artificial-intelligence

A Day in the Life of an Ads Assessor- US

In this role, you will be reviewing online advertisements by rating them on their relevance to the search terms used, as well as providing feedback on their language and cultural relevance in order to improve their content, quality, and layout

Your ultimate goal will be to contribute towards making internet search and online advertising more relevant and interesting for millions of users.

 

Service Rates 

Compensation is based on tasks completed and project availability with an estimated earning potential of $11 per hour. Estimated earnings may vary depending on task volume and program requirements including quality and productivity, in accordance with the program's quality standards and guidelines.

 

Please note that only one member per household may participate in this program. If it is identified that more than one person from the same household is participating in the Ads Quality Rating Program, all associated accounts will be removed from the program.

 

Independent Contractor Relationship

This opportunity is offered on an independent contractor basis. Contributors have the flexibility to choose when and how much they work, subject to project availability and quality requirements. This opportunity is not and should not be construed as creating an employment relationship with TELUS Digital.

Basic Requirements

• Excellent communication skills with full professional proficiency in English
• Being a resident in the USA for the last 3 consecutive years and have familiarity with current and historical business, media, sport, news, social media, and cultural affairs in Country
• Active user of Gmail, Google+, and other forms of social media and experience in the use of web browsers to navigate and interact with a variety of content
• Daily access to a broadband internet connection, a smartphone (Android 4.1, iOS 8 or higher), and a personal computer with antivirus software to work on. You’ll also need a Barcode Scanner application to be installed on your smartphone to complete certain tasks.
• This is an explicit human evaluation role. Live task rating requires authentic human judgment, perspective, and evaluation

 

Qualification path

Assessment

You must complete an English language assessment, pass an open book qualification exam, and complete an ID verification in order to be successful for this role. These assessments will determine your suitability for the position. 

To apply: https://weworkremotely.com/remote-jobs/telus-digital-personalized-internet-ads-assessor-english-us-2

Headquarters: London, UK; Ontario, CAN; Remote-Friendly, United States; San Francisco, CA

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

Applications are currently closed, we will update this page when they re-open.

Anthropic Fellows Program overview

The Anthropic Fellows Program is designed to foster AI research and engineering talent. We provide funding and mentorship to promising technical talent - regardless of previous experience.

Fellows will primarily use external infrastructure (e.g. open-source models, public APIs) to work on an empirical project aligned with our research priorities, with the goal of producing a public output (e.g. a paper submission). In one of our earlier cohorts, over 80% of fellows produced papers. We run multiple cohorts of Fellows each year and review applications on a rolling basis.

What to expect

• 4 months of full-time research 
• Direct mentorship from Anthropic researchers 
• Access to a shared workspace (in either Berkeley, California or London, UK)
• Connection to the broader AI safety and security research community
• Weekly stipend of 3,850 USD / 2,310 GBP / 4,300 CAD + benefits (these vary by country)
• Funding for compute (~$15k/month) and other research expenses

Interview process

The interview process will include an initial application & reference check, technical assessments & interviews, and a research discussion. 

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

Compensation

The expected base stipend for this role is 3,850 USD / 2,310 GBP / 4,300 CAD per week, with an expectation of 40 hours per week for 4 months (with possible extension).

Fellows workstreams

Due to the success of the Anthropic Fellows for AI Safety Research program, we are now expanding it across teams at Anthropic. We expect there to be significant overlap in the types of skills and responsibilities across the roles and will by default consider candidates for all the workstreams.

Some of the workstreams may include unique assessment steps; we therefore ask you for workstream preferences in the application. You can see an overview of the current workstreams below:

1. AI Safety Fellows
2. AI Security Fellows
3. ML Systems & Performance Fellows
4. Reinforcement Learning Fellows
5. The Anthropic Institute Fellows (Economics & Policy)

This page is specific to one of the Anthropic Fellows Workstreams, see also the main Anthropic Fellows posting.

Across the workstreams, you may be a good fit if you:

• Are motivated by making sure AI is safe and beneficial for society as a whole
• Are excited to transition into empirical AI research and would be interested in a full-time role at Anthropic
• Have a strong technical background in computer science, mathematics, or physics
• Thrive in fast-paced, collaborative environments
• Can implement ideas quickly and communicate clearly

Strong candidates may also have:

• Strong background in a discipline relevant to a specific Fellows workstream (e.g. economics, social sciences, or cybersecurity)
• Experience in areas of research or engineering related to their workstream

Candidates must be:

• Fluent in Python programming
• Available to work full-time on the Fellows program

AI Safety Fellows

Mentors, research areas, & past projects

Fellows will undergo a project selection & mentor matching process. Potential mentors include:

• Sam Bowman
• Sara Price
• Alex Tamkin
• Nina Panickssery
• Trenton Bricken
• Logan Graham
• Jascha Sohl-Dickstein
• Joe Benton
• Collin Burns
• Fabien Roger
• Samuel Marks
• Kyle Fish
• Ethan Perez

Our mentors will lead projects in select AI safety research areas, such as:

• Scalable Oversight: Developing techniques to keep highly capable models helpful and honest, even as they surpass human-level intelligence in various domains.
• Adversarial Robustness and AI Control: Creating methods to ensure advanced AI systems remain safe and harmless in unfamiliar or adversarial scenarios.
• Model Organisms: Creating model organisms of misalignment to improve our empirical understanding of how alignment failures might arise.
• Model Internals / Mechanistic Interpretability: Advancing our understanding of the internal workings of large language models to enable more targeted interventions and safety measures.
• AI Welfare: Improving our understanding of potential AI welfare and developing related evaluations and mitigations.

On our Alignment Science and Frontier Red Team blogs, you can read about past projects, including:

• Subliminal Learning: Language Models Transmit Behavioral Traits via Hidden Signals in Data: Alex Cloud and Minh Le, et al., mentors including Samuel Marks and Owain Evans
• Open-source circuits: Michael Hanna and Mateusz Piotrowski with mentorship from Emmanuel Ameisen and Jack Lindsey

For a full list of representative projects for each area, please see these blog posts: Introducing the Anthropic Fellows Program for AI Safety Research, Recommendations for Technical AI Safety Research Directions.

Unique candidate criteria

You might be a particularly great fit for this workstream if you:

• Are motivated by reducing catastrophic risks from advanced AI systems
• Have experience with empirical ML research projects
• Have experience working with large language models
• Have experience in one of the research areas mentioned above
• Have a track record of open-source contributions

AI Security Fellows

Mentors, research areas, & past projects

Fellows will undergo a project selection & mentor matching process. Potential mentors include:

• Nicholas Carlini
• Keri Warr
• Evyatar Ben Asher
• Keane Lucas
• Newton Cheng

On our Alignment Science and Frontier Red Team blogs, you can read about some past Fellows projects, including:

• AI agents find $4.6M in blockchain smart contract exploits: Winnie Xiao and Cole Killian, mentored by Nicholas Carlini and Alwin Peng
• Strengthening Red Teams: A Modular Scaffold for Control Evaluations: Chloe Loughridge et al., mentored by Jon Kutasov and Joe Benton

Unique candidate criteria

You might be a particularly great fit for this workstream if you:

• Are motivated by reducing catastrophic risks from advanced AI systems
• Have contributed to open-source projects in LLM- or security-adjacent repositories
• Have demonstrated success in bringing clarity and ownership to ambiguous technical problems
• Have experience with pentesting, vulnerability research, or other offensive security work
• Have a demonstrated willingness to do the "dirty work" that produces high-quality outputs
• Have reported CVEs or been awarded bug bounties
• Have experience with empirical ML research projects
• Have experience with deep learning frameworks and experiment management

Logistics

Logistics Requirements: To participate in the Fellows program, you must have work authorization in the US, UK, or Canada and be located in that country during the program.

Workspace Locations: We have designated shared workspaces in London and Berkeley where fellows will work from and mentors will visit. We are also open to remote fellows in the UK, US, or Canada. We will ask you about your availability to work from Berkeley or London (full- or part-time) during the program.

Visa Sponsorship: We are not currently able to sponsor visas for fellows. To participate in the Fellows program, you need to have or independently obtain full-time work authorization in the UK, the US, or Canada.

Program Duration: The program runs for 4 months, full-time. If you can't commit to the full duration, please still apply and note your constraints in the application. We review these requests on a case-by-case basis.

Please note: We do not guarantee that we will make any full-time offers to fellows. However, strong performance during the program may indicate that a Fellow would be a good fit for full-time roles at Anthropic. In previous cohorts, 25-50% of fellows received a full-time offer, and we’ve supported many more to go on to do great work on AI safety and security at other organizations.

Applications and interviews are managed by Constellation, our recruiting partner. Constellation also runs the Berkeley workspace and provides program support for fellows working on AI safety and security; fellows on capabilities-focused projects are supported directly by Anthropic. All applicants currently use the same application portal but we are working to separate applications for safety/security and capabilities-focused projects in future rounds.

 

Applications are currently closed, we will update this page when they re-open.

The below are Anthropic's policies for full-time roles. These do NOT apply to the Fellows Program.

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

To apply: https://weworkremotely.com/remote-jobs/anthropic-anthropic-fellows-program-ai-safety-security