Writing.io Jobs

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Position Summary:

The Marketing Automation Architect plays a key role in influencing the strategic and technical direction for the Marketing Operations and Analytics teams within Adobe Marketo Engage and the marketing automation ecosystem at PointClickCare. Reporting to the Director, Marketing Analytics & Marketing Technology, this role defines the vision, architecture, and governance of the marketing automation platform while enabling scalable, data-driven customer engagement across the buyer lifecycle. The role combines platform architecture, solution design, technical leadership, and strategic consulting, partnering with Marketing, Sales Operations, Revenue Operations, IT, Analytics, and Product Marketing to keep the MarTech ecosystem scalable, reliable, secure, and positioned for future innovation.

Key Responsibilities:

• Platform Architecture, Strategy & Governance: Shape the technical vision, architecture, and roadmap for Adobe Marketo Engage; establish platform governance, standards, and best practices; identify technical debt and architectural opportunities; oversee platform health, performance, and administration.
• Solution Design & Marketing Automation Delivery: Design and implement journey-based marketing programs, lifecycle automation, lead nurturing, segmentation, forms, landing pages, and reusable program templates; serve as primary technical consultant for Marketing, Sales Operations, and Customer Success.
• Enterprise Integrations & MarTech Ecosystem: Own and optimize the Marketo/Salesforce integration (synchronization, lifecycle logic, field mappings, data integrity); manage integrations with webinar, event, LeanData, live chat, and CMS platforms; act as primary technical liaison with Adobe Marketo Support.
• Lead Scoring & Lifecycle Management: Own the strategy, governance, and continuous optimization of lead scoring models and lifecycle frameworks in partnership with Sales Operations and Analytics to improve lead quality, conversion, and pipeline performance.
• Technical Leadership, Security Communications & Enablement: Serve as subject matter expert and mentor for the Marketing Operations team; own governance of customer-facing security and service communications with Security, Product, Legal, and Corporate Communications; lead continuous improvement and AI adoption initiatives.

Required Skills & Experience:

• Bachelor’s degree, diploma, or equivalent combination of education, certifications, and experience.
• 8+ years of experience administering and architecting Adobe Marketo Engage within complex B2B enterprise environments.
• Extensive experience designing enterprise marketing automation strategies, lifecycle programs, lead scoring frameworks, and scalable automation solutions.
• Deep expertise integrating Marketo with Salesforce CRM and enterprise marketing technology platforms.
• Demonstrated success establishing platform governance, standards, and operational best practices.
• Experience leading cross-functional initiatives involving Marketing, Sales Operations, Revenue Operations, and IT.
• Adobe Marketo Engage Certified Expert certification required or strongly preferred
• Strong analytical mindset, excellent troubleshooting and solution design capabilities, and clear communication skills.

Preferred Experience:

• Salesforce certification considered an asset.
• AI fluency and/or experience leveraging Microsoft 365 Copilot to improve productivity, collaboration, and marketing operations.
• Hands-on experience with LeanData, webinar platforms, and other event technologies beyond core Marketo/Salesforce administration.
• Working knowledge of privacy regulations including CASL and GDPR, and of marketing analytics, attribution, and dashboard development.

$124,000 - $138,000 a year

At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $124,000 - $138,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

#LI-TW1

#LI-Remote

PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Caribou Biosciences is a leading clinical-stage CRISPR genome-editing biopharmaceutical company dedicated to developing transformative therapies for patients with devastating diseases. Our next-generation genome-editing technology enables superior precision to develop cell therapies that are armored to potentially improve activity against diseases. We believe the future of cell therapy is off-the-shelf, and we are advancing our pipeline of off-the-shelf, or allogeneic, cell therapies from our CAR-T cell therapy platform as readily available treatments for patients with hematologic malignancies.

Members of the Caribou herd open their minds to new ideas and welcome diverse perspectives. We proudly assert that teams do their best work when their members are personally engaged, their ideas are taken seriously, and contributions are recognized. Members of the herd work from our headquarters in Berkeley, California, or remotely.

Our experienced and collaborative Medical Affairs team is seeking an innovative and highly motivated Senior Medical Science Liaison (Senior MSL) or Field Medical Affairs Director with assisting in building the foundation for the field capabilities of the medical affairs organization. In addition, the position will provide clinical/medical information to healthcare professionals in response to inquiries regarding Caribou’s cellular therapy pipeline across hematology/oncology indications.

Please note that the field territory for this position will cover certain geographic regions in the US and ex-US based on business need.

Principal Responsibilities:

• Medical advocate for Caribou by utilizing disease state knowledge, detailed understanding of investigational cellular therapy product(s) to engage healthcare providers during scientific exchange
• Identify, build and maintain successful relationships with clinical investigators, key opinion leaders and academic center(s) research personnel
• Engage and educate pivotal trial sites at both academic and community centers to support start up activities
• Prioritize solutions to challenging scenarios and develop mitigation strategies to support the needs of the healthcare team
• Must be able to support any type of medical affairs project (ie- trial protocol development, publications support, training) irrespective of complexity and have the ability to escalate issues to senior leaders as needed
• Provide detailed, clear and regular communication to headquarter medical team and have the ability to deliver complex medical/scientific information effectively to health care providers

Qualifications:

• Advanced science degree required (PhD, PharmD, MD, RN, NP, PA or equivalent), with:
  • Senior MSL requires 5+ years relevant pharma and/or clinical experience, including 2+ years as field medical science liaison or equivalent
  • Field Medical Director requires 10+ years of relevant pharma and/or clinical experience, including 5+ years in a field medical science liaison role or equivalent
• Must have prior cellular therapy experience in hematology/oncology
• Excellent verbal, written and interpersonal communication skills
• Demonstrated skill in managing multiple tasks simultaneously with minimal guidance and oversight
• Ability to deliver scientific and clinical presentations to many types of audiences
• Can independently manage projects and work well with cross-functional team members to achieve corporate and department objectives
• Demonstrated positive, collaborative attitude with all internal and external stakeholders
• Must be able and have flexibility to travel all over the US (and potential ex-US based on business need) for medical congress coverage, exhibit booth staffing as well as support headquarter team with clinical site visits depending on business needs (may require weekend travel depending on medical congress schedule)
• Ability to work well under pressure given time constraints
• Must work effectively in a cross-functional team environment
• Ability to proactively identify issues and have a solutions-oriented approach

Nice-to-haves:

• Established rapport with cell therapy clinicians within territory
• Leadership experience managing direct reports
• Experience with medical writing, publication development, managing medical/legal/regulatory reviews of externally facing scientific materials
• Experience collaborating with cross functional teams including clinical development & research and clinical operations to support clinical trial site outreach and recruitment

Caribou compensation and benefits include:

• Comprehensive compensation package, which includes competitive salary, bonus, and equity for all employees
• Salary Range:
  • Senior MSL: $220,000 - $240,000
  • Field Medical Affairs Director: $238,000 - $255,000
  • These represent the present low and high end of the Company’s pay range for this position; actual pay will vary based on various factors, including but not limited to location, skill, experience, and performance
• Generous paid vacation time, in addition to company-observed holidays
• Excellent medical, dental, and vision insurance
• 401(k) retirement savings plan, which includes matching employer contributions
• Employee stock purchase plan (ESPP)
• Tuition reimbursement program

The benefits and stock purchase described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility.

Caribou is an equal opportunity employer and does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical conditions, veteran status, sexual orientation, gender (including gender identity and gender expression), sex (which includes pregnancy, childbirth, and breastfeeding), genetic information, taking or requesting statutorily protected leave, or any other basis protected by law. In addition, Caribou prohibits the harassment of any individual on any of the bases listed above or any other characteristics protected under federal, state, or local laws.

Legal authorization to work in the United States is required. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

• We do not accept unsolicited resumes or candidate submissions from staffing agencies. All agencies must have a valid written agreement with Caribou Biosciences, Inc. for service in place. Any resume or candidate submitted by a staffing agency without such an agreement in place will be considered unsolicited, and Caribou Biosciences, Inc. will not be obligated to pay any referral or placement fee.

We offer a hybrid work environment. Most US-based positions can alsobeperformed remotely (any exceptions will be noted in the Minimum Qualifications below.)

Our Mission:

To actively connect people to their next great opportunity.

Who We Are:

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Summary:

Messaging is how ZipRecruiter shows up for job seekers when they are not on the site. Every day we send millions of emails and push notifications: new job alerts, fresh matches, communications from employers, and updates on applications already in flight. This portfolio is one of the largest single sources of job applications on ZipRecruiter, and it is the primary channel for re-engaging job seekers who would otherwise drift away.

You will own Product for this entire channel. That means deciding which messages exist and what each one is for, who receives them and when, how the portfolio balances message volume against job seeker trust and long-term retention, and how we decide for each job seeker the single best thing to send next.

The role sits at the center of the marketplace. Your messages carry the output of our matching and ranking models, so you will work daily with data science and machine learning teams. Your sends drive employer outcomes, so you will coordinate with employer-side Product teams on how to drive the most effective outcomes for them. And you own a channel with real constraints: deliverability, sender reputation, compliance, and a finite budget of seeker attention.

Key Focuses:

• Act as an Owner: Take full accountability for the jobseeker messaging domain, from portfolio-level KPI setting to the details of individual message performance.
• Optimize the portfolio: We send dozens of distinct message types. You will lead the thinking behind which, when, and how many messages we send, and via which channels.
• Obsess over your metrics: Applications delivered, job seeker activation and retention, unsubscribes and complaint rates, and the revenue carried by email placements. You will know how every message class contributes to each, and you will interrogate the why behind the numbers.
• Run on experiments: You will design experiments, read, and resolve them with judgment about long-term business health, looking beyond short-term engagement.
• Partner deep in the stack: Work with the engineering teams that own the messaging platform, with recommendations and matching teams on ranking and match quality inside your sends, and with the marketplace teams to understand how your product can move the needle on supply and demand.
• Protect the channel: Deliverability, sender reputation, compliance, and opt-in/opt-out systems are critical areas of Product focus.
• Voice of the Job Seeker: Serve as the voice of the job seeker for off-platform touchpoints. Talk to job seekers, run research, and develop the storyline behind how our messaging strategies impact the users and the business.

Minimum Qualifications:

• Proven Leadership: 5+ years of proven success in product management, with a record of delivering results.
• Deeply Analytical: You are a data-obsessed problem solver who doesn’t just look at dashboards but interrogates the “why” behind the numbers. You are comfortable in SQL and fluent in A/B experimentation.
• Lifecycle or Notifications Experience: You have owned email, push, or lifecycle messaging products at consumer scale, and you understand the tension between engagement volume and user trust.
• AI/ML Fluency: You understand how to leverage machine learning to solve user problems, and you have shipped product features powered by ranking, relevance, or recommendation models.
• Customer Obsession: You have a passion for speaking directly with your users and personally conducting user research.
• Strong Communication: You write and speak clearly, and collaborate well across engineering, data science, design, and go-to-market stakeholders.
• Self-Motivation: You are highly driven and thrive when given the autonomy to drive massive impact.

Preferred Qualifications:

• Marketplace Experience: Previous experience at a two-sided marketplace (e.g., jobs, real estate, rideshare), where your work on one side had to account for outcomes on the other.
• Send-Decisioning or Growth Systems: Experience building message selection, frequency capping, or channel orchestration systems, or growth/CRM automation at scale.
• Deliverability Literacy: Working knowledge of email deliverability, sender reputation, and compliance regimes including SMS/RCS.

As part of our team you’ll enjoy:

• Competitive salary
• Exceptional benefits package
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan

#LI-Remote

The US base salary range for this full-time position is $175,000-$235,000. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

Privacy Notice: For information about ZipRecruiter’s collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Position Summary:

The Marketing Automation Architect plays a key role in influencing the strategic and technical direction for the Marketing Operations and Analytics teams within Adobe Marketo Engage and the marketing automation ecosystem at PointClickCare. Reporting to the Director, Marketing Analytics & Marketing Technology, this role defines the vision, architecture, and governance of the marketing automation platform while enabling scalable, data-driven customer engagement across the buyer lifecycle. The role combines platform architecture, solution design, technical leadership, and strategic consulting, partnering with Marketing, Sales Operations, Revenue Operations, IT, Analytics, and Product Marketing to keep the MarTech ecosystem scalable, reliable, secure, and positioned for future innovation.

Key Responsibilities:

• Platform Architecture, Strategy & Governance: Shape the technical vision, architecture, and roadmap for Adobe Marketo Engage; establish platform governance, standards, and best practices; identify technical debt and architectural opportunities; oversee platform health, performance, and administration.
• Solution Design & Marketing Automation Delivery: Design and implement journey-based marketing programs, lifecycle automation, lead nurturing, segmentation, forms, landing pages, and reusable program templates; serve as primary technical consultant for Marketing, Sales Operations, and Customer Success.
• Enterprise Integrations & MarTech Ecosystem: Own and optimize the Marketo/Salesforce integration (synchronization, lifecycle logic, field mappings, data integrity); manage integrations with webinar, event, LeanData, live chat, and CMS platforms; act as primary technical liaison with Adobe Marketo Support.
• Lead Scoring & Lifecycle Management: Own the strategy, governance, and continuous optimization of lead scoring models and lifecycle frameworks in partnership with Sales Operations and Analytics to improve lead quality, conversion, and pipeline performance.
• Technical Leadership, Security Communications & Enablement: Serve as subject matter expert and mentor for the Marketing Operations team; own governance of customer-facing security and service communications with Security, Product, Legal, and Corporate Communications; lead continuous improvement and AI adoption initiatives.

Required Skills & Experience:

• Bachelor’s degree, diploma, or equivalent combination of education, certifications, and experience.
• 8+ years of experience administering and architecting Adobe Marketo Engage within complex B2B enterprise environments.
• Extensive experience designing enterprise marketing automation strategies, lifecycle programs, lead scoring frameworks, and scalable automation solutions.
• Deep expertise integrating Marketo with Salesforce CRM and enterprise marketing technology platforms.
• Demonstrated success establishing platform governance, standards, and operational best practices.
• Experience leading cross-functional initiatives involving Marketing, Sales Operations, Revenue Operations, and IT.
• Adobe Marketo Engage Certified Expert certification required or strongly preferred
• Strong analytical mindset, excellent troubleshooting and solution design capabilities, and clear communication skills.

Preferred Experience:

• Salesforce certification considered an asset.
• AI fluency and/or experience leveraging Microsoft 365 Copilot to improve productivity, collaboration, and marketing operations.
• Hands-on experience with LeanData, webinar platforms, and other event technologies beyond core Marketo/Salesforce administration.
• Working knowledge of privacy regulations including CASL and GDPR, and of marketing analytics, attribution, and dashboard development.

$124,000 - $138,000 a year

At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $124,000 - $138,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

#LI-TW1

#LI-Remote

PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Position Title: Compliance & Regulatory Operations Manager (Mexico) Location: Mexico – Hybrid

Employment Type: Full-time

Reporting to: Country Manager, Mexico (solid line) / Global Chief Compliance Officer (dotted line)

Company Overview

Telcoin is a global fintech company focused on developing innovative financial products and infrastructure at the intersection of telecommunications, payments, and digital assets (Stablecoins).

Established in 2017, Telcoin operates through entities across multiple international markets and continues to expand its regulated financial services footprint.

As we develop our business in Mexico, we are seeking an experienced Compliance & Regulatory Operations Manager who can lead our local compliance function while also taking a hands-on role in regulatory applications, licensing initiatives, and broader business operations.

Role Overview

The Compliance & Regulatory Operations Manager will be a key member of Telcoin Mexico’s leadership team.

The role will have a solid-line reporting relationship to the Country Manager in Mexico, while maintaining a dotted-line relationship to Telcoin’s Global Chief Compliance Officer and working closely with Telcoin’s global Compliance, Legal, Product, Operations, Finance, and Risk teams.  This is a hands-on leadership role, not a purely advisory one. You will move between regulatory interpretation and practical execution: leading Telcoin’s financial institution application from preparation through regulatory review, owning the local AML/CFT program end to end, and acting as a trusted advisor to the Country Manager on how regulatory requirements shape the business, including virtual-assest-related obligations.  The person joining us should therefore be comfortable working in an environment where regulatory, operational, and commercial workstreams frequently overlap.

Key Responsibilities

Regulatory Strategy & Licensing

• Work closely with the Country Manager, Global Chief Compliance Officer, Legal team, senior management, and external regulatory advisers to execute Telcoin’s regulatory strategy in Mexico.

• Take a hands-on role in preparing regulatory applications, supporting documentation, policies, procedures, business plans, operating models, risk assessments, and responses to regulatory inquiries.

• Support Telcoin’s planned application for authorization as an financial institution and help manage the application and authorization process from preparation through regulatory review.

• Support other registrations and regulatory initiatives relevant to Telcoin’s business model, including:

  • SAT registration and ongoing obligations relating to Actividades Vulnerables involving virtual assets;
  • applicable CNBV registrations or authorizations;
  • additional financial-services permissions that may become necessary as the Mexican business develops.

• Coordinate regulatory projects across Telcoin’s local and global teams and external advisers.

• Track regulatory submissions, outstanding requirements, dependencies, deadlines, and regulator requests.

• Serve as a key point of contact with Mexican regulators and governmental authorities where appropriate.

AML / CFT & Compliance Management

• Develop, implement, maintain, and continuously improve Telcoin Mexico’s AML/CFT and financial-crime compliance framework.
• Maintain local policies and procedures in accordance with Mexican law while ensuring appropriate alignment with Telcoin Group’s global compliance standards.
• Conduct and maintain AML/CFT and other regulatory risk assessments applicable to the Mexican business.
• Oversee customer due diligence, KYC, enhanced due diligence, beneficial ownership identification, sanctions screening, transaction monitoring, and related financial-crime controls.
• Ensure required regulatory notices, reports, and other filings are submitted accurately and within applicable deadlines.
• Review potentially suspicious customer or transactional activity and coordinate escalation and reporting processes where required.
• Maintain appropriate compliance records, registers, evidence, and documentation.
• Monitor regulatory developments in Mexico and assess their impact on Telcoin’s products and operations.
• Work with the Global Compliance team to continuously strengthen Telcoin’s compliance framework and controls.
• Support regulatory inspections, audits, information requests, and remediation programs.

Business & Regulatory Operations

This role will also act as a hands-on business partner to the Country Manager.

Responsibilities may include:

• Supporting the Country Manager with regulatory, operational, and administrative requirements involved in establishing and scaling Telcoin’s Mexican business.
• Helping translate regulatory requirements into practical product and operational processes.
• Working with Product and Engineering teams to ensure regulatory requirements are appropriately incorporated into product development.
• Coordinating with banks, payment partners, vendors, consultants, lawyers, auditors, and other third parties required to establish Telcoin’s operations.
• Assisting with business applications, due diligence requests, questionnaires, banking relationships, vendor onboarding, and regulatory documentation.
• Supporting the development of operating procedures and internal controls as the local organization grows.
• Taking ownership of projects outside of traditional compliance responsibilities where necessary to help establish and grow the Mexican business.

We are looking for someone who is comfortable rolling up their sleeves and getting things done, rather than operating solely as a policy or advisory function.

Qualifications & Experience

Required

• Bachelor’s degree in Law, Finance, Business Administration, Accounting, Economics, or a related field.
• Significant professional experience in compliance, regulatory affairs, financial crime, legal/regulatory operations, or a closely related role within Mexico.
• Strong practical knowledge of the Mexican financial-services regulatory environment.
• Experience working with or interacting with Mexican regulators such as CNBV, SAT, SHCP/UIF, or Banco de México.
• Practical experience with AML/CFT, KYC/CDD, transaction monitoring, regulatory reporting, and compliance controls.
• Experience preparing regulatory documentation and coordinating complex regulatory or licensing projects.
• Ability to independently manage projects involving multiple internal and external stakeholders.
• Strong organizational and analytical skills with excellent attention to detail.
• Commercial mindset and ability to understand how regulatory requirements affect products and business models.
• Comfortable working in a fast-moving environment where processes and regulatory structures are still being built.
• Professional fluency in Spanish and English.
• Resident in Mexico.

Highly Desirable

• Previous experience working for an Financial Institution fintech, payments company, digital asset company, bank, money transmitter, or other regulated financial institution in Mexico.
• Direct experience supporting an Financial Institution authorization or another CNBV financial institution licensing process.
• Experience establishing a compliance program or regulated operation from an early stage.
• Knowledge of Mexican regulation relating to virtual assets and Actividades Vulnerables.
• Experience working with cryptocurrency, blockchain, stablecoins, digital wallets, cross-border payments, or other digital financial products.
• CNBV certification in PLD/FT/FPADM, or eligibility and willingness to obtain the applicable certification.
• Experience working within an international organization and coordinating with global Compliance, Legal, Product, and Operations teams.

The Person We’re Looking For

The ideal candidate combines the mindset of a compliance professional, regulatory project manager, and business operator.

You should be comfortable interpreting regulation and discussing technical compliance requirements with lawyers and regulators, but equally comfortable opening a spreadsheet, preparing an application, coordinating documentation, working with a banking partner, reviewing a product workflow, or helping the Country Manager solve an operational problem.

Telcoin Mexico is entering an important stage of its development, including preparations for additional financial-services authorization. This role provides an opportunity to help build the regulatory and operational foundation of the business rather than simply maintain an established compliance program.

Application Process

Interested candidates should submit a resume outlining their relevant experience, particularly any experience involving Mexican financial-services regulation, AML/CFT, fintech, payments, digital assets, or regulatory licensing.

Please highlight any relevant professional certifications, including CNBV AML/CFT certification, and any direct experience with a financial institution authorization processes in Mexico.

Telcoin is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage qualified candidates from all backgrounds to apply.

CSQ227R258

As a Forward Deployed Engineer (FDE), you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks Platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get the most value out of their data.

This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specifications with exceptional customer empathy.

Location: San Francisco Bay Area Preferred

This role is San Francisco Bay Area-focused. We’re looking for someone who is based in the San Francisco Bay Area, willing to relocate or able to travel to the area at least one week per month to spend meaningful time with customers and the team.

The impact you will have:

• Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration
• Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer
• Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers’ successful understanding, evaluation and adoption of Databricks.
• Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices.
• Work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer’s needs.
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.
• Customer Immersion: Embed with customer teams, engaging with stakeholders from technical ICs to executives to deeply understand challenges and deliver impact.
• Reusable Assets & Scale: Contribute accelerators, frameworks, and best practices that scale impact across accounts and influence the Databricks product roadmap.

What we look for:

• 6+ years of experience in data engineering, data platforms & analytics, or software engineering
• Comfortable writing code in either Python, Scala, JavaScript/TypeScript, and modern frameworks
• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
• Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals
• Familiarity with CI/CD for production deployments
• Working knowledge of MLOps, ML/AI models and AI APIs
• Design and deployment of performant production end-to-end data architectures and applications that combine data pipelines, ML/AI models, and user-facing interfaces.
• Experience with technical project delivery - managing scope, timelines and measurable outcomes, translating complex concepts into actionable solutions.
• Documentation and white-boarding skills.
• Experience working with enterprise clients and managing conflicts across a broad stakeholder range
• Build skills in technical areas, and demonstrate curiosity, adaptability, and eagerness to explore new technologies which support the deployment and integration of Databricks-based solutions to complete customer projects.
• Travel to customers 20% of the time
• Databricks Certification

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.

Local Pay Range

$182,000—$250,208 USD

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.

BenefitsAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer’s discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

CSQ227R258

As a Forward Deployed Engineer (FDE), you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks Platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get the most value out of their data.

This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specifications with exceptional customer empathy.

Location: San Francisco Bay Area Preferred

This role is San Francisco Bay Area-focused. We’re looking for someone who is based in the San Francisco Bay Area, willing to relocate or able to travel to the area at least one week per month to spend meaningful time with customers and the team.

The impact you will have:

• Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration
• Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer
• Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers’ successful understanding, evaluation and adoption of Databricks.
• Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices.
• Work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer’s needs.
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.
• Customer Immersion: Embed with customer teams, engaging with stakeholders from technical ICs to executives to deeply understand challenges and deliver impact.
• Reusable Assets & Scale: Contribute accelerators, frameworks, and best practices that scale impact across accounts and influence the Databricks product roadmap.

What we look for:

• 6+ years of experience in data engineering, data platforms & analytics, or software engineering
• Comfortable writing code in either Python, Scala, JavaScript/TypeScript, and modern frameworks
• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
• Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals
• Familiarity with CI/CD for production deployments
• Working knowledge of MLOps, ML/AI models and AI APIs
• Design and deployment of performant production end-to-end data architectures and applications that combine data pipelines, ML/AI models, and user-facing interfaces.
• Experience with technical project delivery - managing scope, timelines and measurable outcomes, translating complex concepts into actionable solutions.
• Documentation and white-boarding skills.
• Experience working with enterprise clients and managing conflicts across a broad stakeholder range
• Build skills in technical areas, and demonstrate curiosity, adaptability, and eagerness to explore new technologies which support the deployment and integration of Databricks-based solutions to complete customer projects.
• Travel to customers 20% of the time
• Databricks Certification

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.

Local Pay Range

$182,000—$250,208 USD

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.

BenefitsAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer’s discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Binti builds software for state and county government agencies, focusing on reinventing social services. We started in child welfare, with the mission of helping every child have a safe, loving, and stable family. To date, we’ve helped approve more than 100,000 families to foster or adopt, and we support over 49% of the nation’s child welfare system. We have expanded our product offerings in child welfare, moving more to the root of the problem, helping families stay together and avoid separation, and are now expanding horizontally across other areas in social services.

Binti is a for-profit, mission-driven software company based in San Francisco, CA. Investors include Founders Fund, First Round Capital, Kapor Capital, and others. We’re a team of ~90 people and growing quickly. We care about creating a workplace where everyone feels welcome and can bring their full self to work. We have a huge, ambitious vision to rewire government to be more effective in expanding opportunities for people around the world, and we are looking for mission-driven, high-empathy, high-performance, and low-ego team members to join us on our exciting journey towards that vision.

OVERVIEW OF ROLE

We’re looking for a technically sharp, customer-facing Sales Engineer to be the senior technical voice in Binti’s sales motion. As part of Binti’s emerging Customer Engineering function, you’ll partner with Government Sales Managers to design the technical shape of each deal: leading security, integrations, and architecture conversations with prospective agencies and owning technical RFP responses. Government Sales Managers own the product demo; you own the technical win. This role is central to Binti’s growth and impact: it turns complex, high-stakes government buying processes into confident technical yeses, so more agencies can adopt Binti and improve outcomes for children and families. You’ll support a large team of Government Sales Managers, so the biggest wins here come from being a force multiplier: building reusable, scalable resources the whole team can build on, rather than working 1:1 on every deal.

LOCATION

Binti is headquartered in San Francisco, California. Much of our team is local to the San Francisco Bay Area and works via a hybrid setup, in-person from the office on Monday and Thursday and remote otherwise. Satellite offices, like Seattle, Washington, set their own in-office days and hybrid policies, but in general employees are encouraged to join the leadership team on the days when they will be in the office for collaboration and team cohesion.

A meaningful part of this position is engaging directly with prospective customers during the sales process, so this job includes up to 25% travel for discovery sessions, security and architecture conversations, and on-site pitches.

WHAT YOU WILL DO

• Serve as the senior technical voice in the sales process, leading security, integrations, and technical-architecture conversations with prospective customers and their IT and security teams.

• Play a hands-on role in Binti’s most critical strategic and enterprise deals, building trusted relationships with the technical stakeholders on the prospect side (IT, security, and data teams) and serving as the technical partner they rely on throughout the sale.

• Design the technical shape of the deal: run technical discovery and solution architecture across the sales motion, mapping Binti to each agency’s systems, data, and workflows (Government Sales Managers own the product demo).

• Own technical RFP responses and security questionnaires, and build the technical-win plan for strategic deals.

• Partner with Product to develop demo resources, environments, and scripts that Government Sales Managers can run themselves, giving the field self-serve ways to demo Binti confidently. This includes learning to configure the Binti product yourself, the way our team does, and generating the data and profiles that make demos realistic and compelling, using modern AI tooling to do both efficiently.

• Act as a force multiplier for the GSM team: build reusable, scalable resources (playbooks, templates, reference architectures, RFP and security-response libraries, and demo scripts) that let many GSMs self-serve, prioritizing leverage across the team over 1:1 support on every deal.

• Partner with Sales on deal qualification, technical feasibility, and pipeline strategy.

• Partner with the Integrations and Customer Delivery teams to make sure what is scoped in the sale is deliverable, and hand off cleanly into implementation.

• Champion security and privacy, including HIPAA compliance for sensitive data, and make it easy for prospects to say yes to Binti’s security posture.

• Synthesize what you learn in the field into structured product feedback that helps shape what Binti builds next.

• Use modern AI tooling to turn a curated knowledge base of past responses and reference architectures into strong first drafts of RFPs, security questionnaires, and design docs, cutting turnaround time so a small team can cover a large sales surface area.

SAMPLE PROJECTS

• Own the technical narrative in a strategic state-level RFP, coordinating the response across Product, Engineering, and Security.

• Run technical discovery and solution architecture for a new statewide prospect, then translate it into a clear technical-win plan the deal team can execute.

• Build an AI-assisted RFP and security-questionnaire response system that turns a curated knowledge base into strong first drafts, measurably shortening turnaround on strategic deals.

• Partner with a Government Sales Manager to navigate a customer security review and integration-architecture Q&A that unblocks a stalled deal.

WHO YOU ARE / WHAT WE LOVE ABOUT YOU

• You have at least 8 years of experience, including prior time as a Sales Engineer or Solutions Architect at a cloud or SaaS company, ideally with gov-tech or government sales experience and a feel for how public-sector agencies buy, their procurement, security, and compliance processes, and how to navigate long, multi-stakeholder deals.

• You are excellent at objection handling and hold your own as the technical voice in executive customer conversations.

• You are adaptable and resilient, and you bring results-orientation, ownership, and urgency to a deal.

• You have deep product and technical knowledge, and you are fluent in APIs, integrations, data, and security.

• You excel at cross-functional collaboration across sales, product, delivery, and security.

• You are energized by winning through technical trust, not just closing tickets or running demos, and you have a track record of making customers happy.

• You think like a force multiplier: you instinctively turn one-off solutions into reusable assets that make an entire team better, rather than becoming the bottleneck on every deal.

• You are allergic to “hero” culture and to being a single point of failure, and you actively work to avoid becoming one by creating tools and reusable resources that others can use.

• You have a heart for storytelling and understand the power a compelling narrative can have in moving a sale forward.

• You can translate complex technical concepts for non-technical government buyers, and you are comfortable with legacy and government systems and their tradeoffs.

• You have excellent verbal, written, and interpersonal communication skills, and strong technical writing for RFPs.

• You are comfortable with up to 25% travel. The SF Bay Area or Seattle is preferred where possible, but not required; remote is welcome for the right candidate.

• You are interested in the possibilities of Gen AI, with experience and judgment there a big plus.

• Nice to have: integrations experience, startup experience, and relevant certifications or continued education.

• You have genuine passion for using technology to improve outcomes for children and families in the child welfare system.

BENEFITS & PERKS

• An above-market compensation package (salary + equity)

• Excellent medical, dental, vision, and life insurance - 99% of insurance premiums covered for you + your dependents

• Flexible vacation time to promote a healthy work-life blend

• 13 paid holidays; 11 federally observed holidays (including Juneteenth), plus Election Day and the day after Thanksgiving

• 16 weeks of paid parental bonding leave for the arrival of a newborn or newly placed infant

• Sick/mental health time separate from vacation days (accrue up to a cap of 80 hours)

• 4 weeks of sabbatical after 4 years of service at the company

• 401k, Commuter benefits, FSA, and DCFSA

• $5,000 annual bonus for employees who volunteer as a CASA (court-appointed special advocates)

• $2,500 annual reimbursement for ongoing learning and development, with opportunities to attend trainings/conferences, on-site speaker series, and lunch and learns

• $300 reimbursement for initial office setup

• $50 a month effective work reimbursement to cover internet, electricity, office setup costs, or lunch/snacks with coworkers

• Paid jury duty

At Binti, we celebrate having a diverse team and believe our differences make us stronger. Binti is proud to be an equal-opportunity workplace and is an equal-opportunity employer. We welcome all qualified applicants to apply without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, or protected Veteran status.

CSQ227R258

As a Forward Deployed Engineer (FDE), you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks Platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get the most value out of their data.

This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specifications with exceptional customer empathy.

Location: San Francisco Bay Area Preferred

This role is San Francisco Bay Area-focused. We’re looking for someone who is based in the San Francisco Bay Area, willing to relocate or able to travel to the area at least one week per month to spend meaningful time with customers and the team.

The impact you will have:

• Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration
• Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer
• Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers’ successful understanding, evaluation and adoption of Databricks.
• Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices.
• Work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer’s needs.
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.
• Customer Immersion: Embed with customer teams, engaging with stakeholders from technical ICs to executives to deeply understand challenges and deliver impact.
• Reusable Assets & Scale: Contribute accelerators, frameworks, and best practices that scale impact across accounts and influence the Databricks product roadmap.

What we look for:

• 6+ years of experience in data engineering, data platforms & analytics, or software engineering
• Comfortable writing code in either Python, Scala, JavaScript/TypeScript, and modern frameworks
• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
• Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals
• Familiarity with CI/CD for production deployments
• Working knowledge of MLOps, ML/AI models and AI APIs
• Design and deployment of performant production end-to-end data architectures and applications that combine data pipelines, ML/AI models, and user-facing interfaces.
• Experience with technical project delivery - managing scope, timelines and measurable outcomes, translating complex concepts into actionable solutions.
• Documentation and white-boarding skills.
• Experience working with enterprise clients and managing conflicts across a broad stakeholder range
• Build skills in technical areas, and demonstrate curiosity, adaptability, and eagerness to explore new technologies which support the deployment and integration of Databricks-based solutions to complete customer projects.
• Travel to customers 20% of the time
• Databricks Certification

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.

Local Pay Range

$182,000—$250,208 USD

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.

BenefitsAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer’s discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

About Snorkel

At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data.

We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!

About the Role

The Strategic Delivery Lead is the senior operator accountable for turning a pod’s ambition into reliably delivered, high-quality work. This role is hybrid ( _3 days/week in office)_ in San Francisco,CA or New York City, NY. You will own the performance of a portfolio spanning samples, off-the-shelf datasets, proprietary data products, and bespoke engagements, connecting GTM, Research, Delivery, Product, Engineering, and Expert AI Supply to ensure the right work is prioritized, staffed, and executed. This is a highly cross-functional role: you will lead through influence cross functionally and directly manage a team of strategic project leads (SPLs), bring clarity to complex tradeoffs, and personally intervene when quality, delivery, or customer outcomes are at risk.

You will be the pod’s owner for margin performance and operating economics, with a clear view of cost-to-deliver, gross margin, capacity, and the operational choices that drive them. While you will not set pricing, your cost, scope, and delivery inputs will directly inform pricing and commercial decisions. In partnership with Product, Research and Forward Deployed Engineering, you will translate the domain’s strategy and priority bets into an executable roadmap, mobilizing the teams required to bring it to life and building the systems, rhythms, and playbooks that make the model stronger with every launch.

What You’ll Do

• Own your pod’s margin performance and operating economics. Be accountable for understanding and improving the cost-to-deliver, gross margin, and financial health of the pod’s work. Track data orders and recognized revenue, challenge staffing and production decisions that erode margin, and provide the cost and delivery inputs that inform pricing decisions. Represent the pod’s commercial and operational performance in the weekly business review.
• Bring the pod’s four-quarter roadmap to life. Partner with Product and Research to execute against the strategy and priority bets they have defined for the domain, translating them into an actionable delivery roadmap, mobilizing the right cross-functional teams, and ensuring launches and projects are delivered with the required quality, speed, and economics.
• Manage and grow a team of Strategic Project Leads (SPLs) to ensure projects are delivered on time, and you establish a culture of high performance.
• Serve as the connective tissue between GTM and Delivery. Maintain a clear view of the commercial pipeline, ensure pre-sales teams have the support they need, PMM has what it needs, and be able to speak confidently to delivery plans, capacity, risks, and tradeoffs across your portfolio.
• Own the performance of the full project portfolio. Ensure every project, across samples, OTS datasets, proprietary data products, and bespoke engagements, is delivered on time, to the highest quality, and against its expected financial return.
• Mobilize the right people at the right time. Bring together Research, Engineering, subject-matter experts, Delivery, and Expert AI Supply, negotiating for capacity and driving alignment across teams that do not report directly to you.
• Build and optimize the pod’s workforce plan. Partner closely with the heads of Delivery and Expert AI Supply to ensure projects are staffed with the right expertise, talent is deployed effectively, and capacity is planned strategically against current and future demand.
• Obsess over quality, personally. Get into the data, understand where quality is breaking down, and force the right conversations and actions when something is wrong, regardless of whether you are the person who can directly fix it.
• Actively manage and improve margin. Challenge staffing models, production pipelines, and other cost drivers when work is more expensive than it needs to be, and deliver measurable improvements to the domain’s margin profile.
• Turn recurring failures into systemic fixes. When the same problem appears repeatedly, address it in the operating model, tooling, or process rather than continuing to solve it one project at a time.
• Build the pod playbook. As one of the first leaders operating this model, establish the rhythms, processes, roles, and best practices that will make the model repeatable for future pods.
• Share learnings across the broader organization. Ensure insights, proven practices, and recurring challenges are systematically shared across pods so that each team benefits from what others have learned.

What You’ll Bring

• Ownership of a P&L or a business unit - you have carried a number, made pricing and cost trade-offs, and lived with the result. Consulting-style project leadership without commercial ownership is not the same thing.
• Real depth in a technical domain - software engineering, computer use and agents, or an adjacent frontier area. You do not need to be a researcher and you do not need to write the pipeline. You do need to be someone a research lead wants in the room: able to hold your own on a technical argument, tell whether this domain’s data is good or bad, and know who to pull in when it isn’t.
• A track record of building rather than administering. Founders, early operators, and people who have stood something up from nothing tend to do well here. We care much more about what you have owned and accomplished than how many people have reported to you.
• Commercial judgment with customers. You can run a technical discovery conversation, scope an engagement, and hold a hard margin or timeline conversation without escalating it.
• Comfort with ambiguity and with peers who are not your reports. Most of what you need to get done, you will get done through people who do not report to you.
• Seniority. Typically 8+ years with meaningful time at the level described above, though we care about the substance far more than the count.
• Prior people management experience; preference 3+ years

Bonus: experience in AI/ML data, evals or benchmarks; having built a function or business line inside a fast-scaling company; a founder or early-employee background in a technical product.

Pay Transparency Notice: Depending on your work location, the target annual salary base for this position can range as detailed below. Snorkel also includes benefits (including medical, dental, vision and 401(k)). The salary range for this position based off of tier 1 locations such as San Francisco Bay Area, and New York, and is $296,000 - $444,000. All offers include equity compensation.

Be Your Best at Snorkel

Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success.

Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Headquarters: Denver, CO - Hybrid; New York, New York, United States; Phoenix, AZ - Remote; San Francisco, CA - Hybrid

 

About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

 
All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

 
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

As an Agentic Operations Architect, you will own the reusable capabilities that make agentic service workflows possible, the patterns, primitives, standards, and tooling that other builders across the org use to automate discrete customer problems. You are not the owner of any single workflow. You are the reason a workflow that took six weeks takes two, and the reason the tenth one is safer than the first. You will prototype workflows yourself, but as a means to an end: to prove a pattern is sound, to find out what builders are missing, and to earn the right to set a standard.

About the Team:

The mission of our Service Transformation (CXT) team is to quickly evolve and scale how Gusto delivers outstanding service experiences and leverages AI to do so. Our team designs the systems, governance frameworks, and feedback loops that allow Gusto's service model to improve continuously, operate reliably, and earn the trust of the customers and employees who depend on it.

Here’s what you’ll do day-to-day:

Build the patterns

• Design the reusable patterns for agentic service workflows, orchestration, HITL protocols, override and escalation logic, quality safeguards, so builders assemble from proven components
• Set the standards builders work to, concrete enough to apply without you in the room
• Prototype workflows selectively: to validate a pattern, expose a gap, or unblock a hard problem, then extract the reusable part and hand it off
• Pull learnings from every build back into the shared patterns, so each one is faster and safer than the last

Shape the platform

• Influence Product on what to build next: turn what's slowing builders down into specific, prioritized asks backed by evidence
• Prototype around gaps the platform doesn't cover yet, proving a capability is worth building before USP invests
• Be honest in both directions about the distance between what builders need and what exists

Point capacity at the right problems

• Rank automation opportunities by volume, risk, and customer impact, mining SOPs, operational metrics, and interaction data, to determine what gets built and where builders go
• Work with Data to define how workflow performance gets measured, so every builder measures the same way
• Identify where there are processes which exist which should not be automated

Carry the quality stakes

• Bring what's at stake for customers into Legal, Security, Compliance, and platform reviews, so requirements land in the patterns instead of getting retrofitted per workflow
• Represent how the portfolio is performing to senior stakeholders, briefly, and in a way that drives action

Here’s what we're looking for:

• 8+ years in operations, product, or AI roles — with at least 2 years designing and deploying AI-assisted or agentic workflows in production
• Hands-on experience with agentic tooling, orchestration frameworks, or MCP-style integrations, including multi-agent coordination — conceptual familiarity is not sufficient at this level
• Strong fluency with LLM systems: prompt design, evaluation, and how models actually behave at scale
• Experience designing human-in-the-loop systems with clear escalation logic, override controls, and compliance-aware checkpoints
• Ability to define and diagnose workflow metrics — solve and assist rate, containment, escalation quality — and to tell a real regression from noise
• Proven track record influencing Product, Engineering, Legal, Security, and Compliance in writing, in design reviews, and in high-stakes forums
• Familiarity with Responsible AI practices, governance, and risk management in production
• Prior experience in a function being actively redefined — you have built the plane while flying it before

Strongly preferred

• Experience with RAG architectures and retrieval quality optimization
• Ability to assess whether underlying data structures, quality, and governance can support reliable agentic performance
• Experience in SaaS, fintech, or regulated environments where compliance constraints are real
• Exposure to AI governance or safety-oriented review processes

Our cash compensation amount for this role is $168,420/yr to $210,525/yr in Denver & most major metro locations, and $197,895/yr to $247,369/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

To apply: https://weworkremotely.com/remote-jobs/gusto-inc-agentic-operations-architect

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unlock AI.

We’re looking for a Software Engineer to join the PM Benchmarking team in Mexico City. This team designs and executes competitive performance testing that benchmarks MongoDB against alternative technologies, while also building the reusable tooling, frameworks, and engineering practices needed to scale that work over time.

This role is a strong fit for an engineer who wants meaningful hands-on coding time, enjoys performance analysis, and is motivated by turning ambiguous technical questions into clear plans, repeatable systems, and high-impact outputs. You will work across the full lifecycle of a benchmark initiative: design, code, run, analyze, and communicate findings. You will also help improve the internal tooling and engineering workflows that make this work faster, more reliable, and more useful across MongoDB.

We are looking to speak to candidates who are based in Mexico City for our hybrid working model.

What you’ll do

• Design performance and benchmarking workloads that reflect realistic customer or product scenarios
• Build and improve production-quality internal tooling, test harnesses, automation, and reusable workload components
• Write and maintain code primarily in Python, while adapting to adjacent tools and technologies as needed
• Run benchmarks across cloud environments and database platforms, with attention to fairness, noise reduction, cost, and repeatability
• Analyze latency, throughput, scalability, and infrastructure signals to identify bottlenecks and explain results clearly
• Translate broad business or engineering questions into scoped technical plans, success criteria, and execution milestones
• Partner closely with Engineering, Product, Sales, and other stakeholders to ensure testing work is relevant and actionable
• Produce clear technical documents, reports, and summaries that connect findings to product decisions and field value
• Help shape team standards for documentation, onboarding, prioritization, and benchmark execution as the team continues to mature
• Mentor peers where appropriate and contribute to a collaborative, low-ego engineering culture

What we’re looking for

• 5+ years of experience building, debugging, and improving distributed and/or highly concurrent software systems
• Strong software engineering fundamentals, including writing maintainable code, profiling performance, and debugging complex issues
• Hands-on experience with MongoDB architecture, MongoDB Query Language (MQL), and MongoDB performance tuning
• Hands-on experience with performance testing methodologies such as load, stress, latency, or scalability testing
• Experience designing and implementing benchmarking or performance-validation workflows
• Strong coding skills in Python or a similar language, plus the ability to learn new stacks quickly
• Strong hands-on experience with at least one of the three major cloud providers used for this role, AWS, Azure or GCP, including the practical trade-offs involved in running reliable applications at scale
• Strong hands-on experience with PostgreSQL, MySQL, Aurora, Cassandra, or other competing data platforms
• Ability to reason about relational and document data models, distributed systems behavior, and infrastructure bottlenecks
• Strong written and verbal communication skills, especially when explaining technical findings to different audiences
• Ability to work with ambiguity, define structure where needed, and operate with a high degree of ownership and autonomy
• Bachelor’s degree in Computer Science or a related field, or equivalent practical experience

Nice to have

• Experience with CI/CD systems and integrating automated tests into engineering workflows
• Experience creating reusable technical documentation, runbooks, or internal playbooks

Success in this role

In your first 30 days

• Build a clear understanding of the team’s current workloads, tooling, roadmap, and stakeholder landscape
• Complete onboarding and identify the main technical systems, docs, and knowledge gaps relevant to your work
• Start contributing code, review feedback, and execution support on active benchmark efforts

In your first 90 days

• Independently contribute to the design, coding, execution, and analysis of multiple benchmark initiatives
• Improve at least one area of the team’s tooling, documentation, or execution workflow
• Build strong working relationships with key cross-functional partners

In your first 6 months

• Own meaningful benchmark or tooling work from scoping through delivery
• Improve repeatability, clarity, or efficiency in how the team designs, runs, or reports on tests
• Contribute to mentorship, documentation, or process improvements that increase team autonomy

In your first 12 months

• Be a trusted technical contributor across benchmark design, tooling, and analysis
• Influence how the team prioritizes and scales its work
• Expand your scope through technical leadership, cross-functional collaboration, and deeper ownership of systems and processes

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation, please inform your recruiter.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req. ID: 3273538787

Hybrid

Lokation: Prague 8, HO 50 %

Languages: Fluent English and Czech

Level: Senior

Form of cooperation: Contraktor

Start date: asap

Allocation: Full-Time

Allocation length: Long term

The Role:

We are looking for an experienced Senior DevOps Engineer to join our team in Prague. In this role, you will maintain, operate, and incrementally improve our established Google Cloud Platform (GCP) and Kubernetes/OpenShift architecture. You will ensure the reliability and continuous optimization of our GitOps delivery practices (ArgoCD) and GitHub-based automation.

Your Tasks & Responsibilities:

• Cloud Platform Engineer: Build and support resilient, secure, and scalable enterprise-grade infrastructure across Google Cloud Platform (GCP).
• GitOps & Delivery Automation: Build and standardize declarative GitOps workflows using ArgoCD and robust, secure CI/CD pipelines via GitHub Actions.
• Kubernetes & Container Orchestration: Manage Google Kubernetes Engine (GKE) clusters, ensuring optimal performance, service mesh reliability, and automated lifecycle management. Deliver deployment to a production OpenShift cluster and provide support.
• Infrastructure as Code (IaC): Treat everything as code - author and maintain modular, reproducible infrastructure and configuration using Terraform and modern configuration management.
• High Availability & Zero Downtime: Ensure maximum resilience, fault tolerance, multi-zone/multi-region disaster recovery, and continuous delivery for 24⁄7 financial risk systems.
• Observability & Reliability: support monitoring topics (metrics, logs, traces) using Prometheus, Grafana, OpenTelemetry, and GCP Cloud Operations.
• Collaboration: Collaborate closely with developers, platform teams, architects, and security specialists

Your Profile & Qualifications:

• Cloud Engineering (GCP): Deep, hands-on architectural and operational expertise across the GCP ecosystem (IAM, VPC, Compute Engine, GKE, Secret Manager etc.) backed by multiple years of production experience.
• GitOps & CI/CD: Proven track record implementing declarative GitOps pipelines with ArgoCD and building scalable, secure delivery workflows using GitHub Actions.
• Containerization & Orchestration: Strong production experience with Kubernetes (GKE preferred), container runtimes, Helm, Kustomize, and container security.
• Infrastructure as Code: Proficiency with Terraform in collaborative enterprise environments.
• Advanced AI Competency: Strong understanding and active adoption of modern AI/GenAI technologies.
• System Internals & Scripting: Strong proficiency in Linux fundamentals, systems engineering, and automation scripting (Python, Bash, or Go).
• Reliability Mindset: Demonstrated experience architecting and operating mission-critical systems with strict SLAs, low latency, and zero-downtime requirements.

Desirable / Nice to Have:

• Relevant GCP certifications (e.g., Google Cloud Professional Cloud Architect, Google Cloud Professional Cloud DevOps Engineer).
• Experience with Service Mesh architecture (Istio / Anthos Service Mesh) and zero-trust security models.
• Familiarity with modern observability frameworks, ideally with Grafana Cloud.
• Prior exposure to financial market infrastructure, trading/clearing platforms, or quantitative risk management systems.

WEB

• title=Senior DevOps Engineer in Risk
• job=devops

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Warning: Fraudulent Job Adverts Beware of fraudulent activities claiming to represent Insurify. We are not associated with any entities soliciting personal information or payment. The safety of our job seekers is a top priority, and we actively work to prevent such incidents. Insurify will never request sensitive information or payment during the hiring process. Be cautious of text-only interviews, interviews conducted through Microsoft Teams, or suspicious offer letters. Why us?

Insurify is one of America’s fastest-growing MIT FinTech startups and has been recognized as one of Inc. 5,000’s fastest-growing private companies in America in 2025, 2024, 2023, 2022 and 2021, Forbes Fintech 50 List for 2023, 2022, and 2021, Forbes Next Billion Dollar Startups of 2022 global and Top 100 InsurTech company. We’re changing the way millions of people compare, buy and manage insurance with artificial intelligence, technology, and superior product design.

Our company vision is to be recognized as the preeminent and most trusted digital agent for insurance comparison, purchase, and management. Our team is critical to achieving our vision and fostering the right culture is essential to our team’s success.

Join us if you like

• $1.3 Trillion market opportunity
• MIT alumni founders
• Female-led startup
• $130M total funding
• Strong leadership team with experience from many successful startups around the world

How you will make an impact

We’re looking for a Senior HR Business Partner to support our Engineering, Product, Marketing, SEO/Content teams. As a senior member of the People & Culture team, you are a trusted advisor and strategic partner to leadership across these functions, in a fast-paced, digital environment.

Success in this role requires a deep understanding of how technical teams operate, and the ability to turn business challenges into clear, practical solutions that can scale. You will be accountable for P&C delivery globally for these functions working with team members in Cambridge, MA and Sofia, Bulgaria. You will be based in our Cambridge office, working onsite at least 3 days each week.

In this role, you will:

• Build strong, trusted relationships with employees and leaders, becoming a go-to partner and coach across the organization
• Develop a deep understanding of how the business operates to inform people decisions
• Advise leaders on organizational growth, including team structure, workforce planning, and change management
• Partner with leadership to advise on how teams are structured and scaled, while coaching managers to effectively lead distributed teams
• Drive performance improvements, including guidance on expectations, performance, and compensation structures
• Use data and trends to inform recommendations and drive practical, scalable people solutions
• Manage employee relations issues with fairness and sound judgment, escalating when needed
• Lead key P&C processes such as engagement surveys, performance management, and compensation reviews
• Lead learning and development initiatives that build skills across the organization
• Own People & Culture programs and initiatives for the department, partnering with the regional P&C team to ensure consistency across locations while adapting to local needs.
• Partner with legal and regional P&C team to navigate employment law, compliance, and cultural nuances across all locations where Insurify operates.
• Closely partner with the Workplace function to ensure it remains a top priority for the team, providing structure and guidance to team members working in this space.
• Own the immigration program for Insurify, partnering directly with Insurify’s immigration counsel to plan for and execute on visa and sponsorship needs
• Contribute to cross-functional P&C initiatives that drive meaningful change
• Stay aware of relevant regulatory and licensing requirements, partnering with specialists as needed
• Mentor and support other members of the P&C team as a senior voice on the function
• Foster a positive, collaborative, and inclusive team environment

This is a hybrid position that requires candidates to be able to come into our Cambridge, MA office.

Who you are

• 6-10+ years of HR Business Partner or related experience, ideally supporting customer-facing or operations teams (e.g., sales, service, or support) in high-volume environments
• Experience in insurance or technology sectors, and/or supporting technical teams
• Strong understanding of US employment law and experience managing employee relations in complex or high-volume settings
• Experience supporting distributed teams, shift-based workforces, or global organizations
• Proven ability to build strong relationships and influence stakeholders across all levels of the organization, including at senior / executive levels.
• Strong coaching and communication skills, with experience supporting managers in performance-driven environments
• Ability to translate business needs into practical people solutions and drive initiatives from start to finish
• Strong analytical mindset, with the ability to use data to inform decisions and tell a clear story
• Comfortable working independently in fast-paced, evolving environments, with a proactive and collaborative approach
• Strong judgment, resilience, and problem-solving skills, with the ability to navigate complex situations with calmness and clarity
• Familiarity with HRIS tools (e.g., Rippling) and collaboration tools (e.g., Google Workspace, Maestro)
• Exposure to short and long-term incentive compensation and/or regulated environments
• Bachelor’s degree or equivalent experience

Benefits

• Competitive compensation
• Generous stock options
• Health, Dental Coverages
• 401K plan with match
• Unlimited PTO
• Generous company holiday calendar
• Learning & Development Stipends
• Paid Family Leave
• Social impact volunteer time
• Catered lunches in the office

Insurify is committed to offering a fair, competitive, and transparent compensation program that supports our mission to attract, retain, and motivate top talent. Our compensation philosophy is guided by several factors including a candidate’s relevant experience, education/training, job-related skills, and location.

In addition to the base salary our total compensation package includes health coverage, retirement contributions, and additional wellbeing benefits. Some positions may be eligible for company equity.

Below is the base compensation range candidates working out Cambridge, MA:

$130,000-$160,000

We are proud to be an Equal Employment Opportunity and Affirmative Action employer.

We are seeking a Senior Engineer to join MongoDB’s growing Fintech Team. This highly visible role is critical to supporting the company’s continued rapid growth and will focus primarily on the administration and analysis of our Global Sales Incentive Plans.

The ideal candidate is detail-oriented, with strong organizational and time-management skills. Excellent verbal and written communication, along with a collaborative mindset, are essential for working effectively across cross-functional teams and with various levels of management.

Please note this role will require weekend availability during quarter-end close and annual plan implementation periods.

MongoDB engineering teams take pride in building high-quality software while living our cultural values every day. We value intellectual curiosity and honesty, and we foster an environment that prioritizes collaboration over competition.

We are looking to speak with candidates based in Gurugram or Bangalore for our hybrid working model.

Responsibilities:

• Act as an organizational subject matter expert for commissions processing, the Xactly product suite, and individual commission plan components as they operate in the solution

• Gathering and documenting detailed business requirements

• Responsible for designing, configuring and managing Xactly platform

  • Writing rules, analyzing results, troubleshooting, and improving processes as needed
  • Create plans and assist in test case creation & testing

• Collaborate with Sales Operations and Finance teams in user acceptance testing for changes to Xactly system as well as facilitate seamless implementations of new functionality through targeted communications, demos, and the user training

• Design, develop, test, document, and deploy high-quality technical solutions on the Xactly platform based on industry best practices to solve business needs

• Trace unexpected results back to their source and diagnose underlying issues. If unable to resolve directly, own coordination and resolution with appropriate resources

• Manage the process of implementing improvements and new functionality in the Xactly application

• Communicate and collaborate with other technical resources and customers in providing timely updates on status of deliverables, shedding light on technical issues, and obtaining buy-in on creative solutions

• Document system configuration and payment administrative processes

• Work closely with globally distributed development team and lead project efforts with less supervision

• Perform ad-hoc reporting and analysis to provide business insight

• Remain current with Xactly products and modules through regular engagement with and training through Xactly resources and communicate trends and future needs to leadership

• Coordinate with the Xactly Data Warehouse and ETL teams to implement commission data changes, and output data for consumption by other business teams

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or equivalent

• 5+ years of experience working with and building Sales Compensation systems in a professional, fast-paced environment

• Strong business relationship and partnership skills and experience

• A current Xactly Incent certification (e.g. Incent Level 3 certification)

• 3-5 years experience querying traditional SQL RDBMS (Oracle, Microsoft SQL Server, MySQL, PostgreSQL, DB2, HyperSQL, Salesforce, SQLite, etc.)

• Experience with the Xactly product suite or competitive product suites highly desirable (ie, SAP CallidusCloud, IBM Varicent, Anaplan, Optymyze, Pigment)

• Experience with design and maintain planning models in Anaplan or Pigment(Preferred), including:

  • Quota planning
  • Territory planing
  • Account Segmentation

• Xactly Incent platform development experience (Configuring, testing, deployment and production support)

• Strong Software Design experience

• Excellent verbal and written communication skills

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Requisition ID-3273517715

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a “normalized” problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: Austin, TX | London, UK | Lisbon, Portugal

About the Department

The Product Management team at Cloudflare steers the strategy, roadmap, and execution that powers a faster, more secure internet. As part of the Zero Trust Security organization, our Email Security team is redefining how the enterprise’s most trusted — and most targeted — communication channel gets protected, evolving a platform already trusted by Fortune 500 and Global 2000 organizations into a fast, secure pillar natively integrated with Cloudflare’s Zero Trust stack.

About the role

Email remains the most trusted, yet most targeted, communication channel in the enterprise. At Cloudflare, we have a proven email security solution which is trusted by Fortune 500 and Global 2000 organizations. We’re looking for an experienced, technical product manager to continue to differentiate our solution in the market, make difficult investment decisions, and own delivering an enterprise-grade email security platform that is fast, secure, and natively integrated with Cloudflare’s Zero Trust stack.

We are seeking an autonomous, determined, and pragmatic individual who possesses strong conviction, humility, and a decisive bias toward action.

What you’ll do

In this role, you’ll be responsible for defining how some of the world’s most sophisticated organizations protect their communication, leading the industry’s shift away from legacy “boxes” toward an AI-first, cloud-native, and identity-aware security posture.

Key responsibilities involve continuously investing in threat intelligence, sustaining current security detection capabilities, rapidly developing features, and expanding into new markets.

Responsibilities

• Own Email Security. Architect and own the strategic roadmap for our Email Security solution, ensuring Cloudflare remains the definitive answer to evolving threats like Business Email Compromise (BEC) and advanced phishing.
• Shape Intelligence and Detections. Work alongside our Threat Intelligence and Detections teams to improve how customers consume, enforce, and understand Cloudflare One. Influence product direction, connect customer needs across the enterprise and own selected initiatives when dedicated leadership will accelerate an important outcome.
• Support Zero Trust Security. Bolster the seamless integration of Email Security into the broader Cloudflare stack, architecting a “better together” experience that bridges Gateway, CASB, and DLP into a single, powerhouse defense layer.
• Talk to Customers. Build trust with engineering and sales by rigorously documenting first-hand experiences with internal and external customers.
• Drive new business. Act as the strategic engine for growth, building the features and competitive differentiators needed to displace legacy incumbents and win the hearts and minds of Global 2000 CISOs.
• Evangelize the Platform. Use the product daily and serve as a technical and strategic leader, representing the Email Security vision to internal stakeholders, the sales field, and the broader security community.

Desirable Skills, Knowledge, and Experience:

• 7+ years of experience as product manager, with a proven track record of owning and scaling complex enterprise security products in a high-growth environment.
• Be customer obsessed. At Cloudflare, we serve the needs of customers large and small, and our product managers need to be comfortable understanding how to design for enterprises without compromising the experience for individuals and small businesses.
• Write Persuasively. The best product managers at Cloudflare are exceptional storytellers. They distill complex ideas into simple ones by using context, empathy, transparency, and evidence.
• Build with conviction. Demonstrated experience leading with conviction to build products designed to win in a highly competitive market, with a focus on feature differentiation and displacement strategy.
• Maintain domain knowledge. Comfortable navigating architectural trade-offs with senior engineers regarding mail flow (M365/Google Workspace), cloud infrastructure, and API performance.
• Have high ownership. Comfortable being accountable for the entire product lifecycle, from high-fidelity PRDs to collaborating with cross-functional teams for global launches.
• Make data-driven decisions. Ability to leverage complex datasets to build intuitive conviction in your views and effectively persuade others

Bonus Points:

• Be an early adopter. You’ve enthusiastically adopted the latest generation of agentic coding tools, and you can use them effectively to navigate a codebase, dependency mapping, or prototype experiences for your feature area.
• Fluent in Zero Trust security. A deep understanding of modern security architectures and the value of a unified platform approach (Identity, Device, and Data security).
• Experience with detections. Familiarity with the mechanics of modern email threats and how machine learning can be used for detection.
• Good design sense. You’re comfortable collaborating with design engineers to translate the requirements into lo-fi prototypes.

Compensation

Compensation may be adjusted depending on work location.

For Portugal based hires: Estimated annual salary is between €68,000 - €94,000.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

PENN Entertainment, Inc. is North America’s leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them.

We’re always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether it’s through Hollywood Casino, theScore Bet Sportsbook, or theScore media app, we’re excited to push the boundaries of what’s possible. These state-of-the-art platforms are powered by proprietary in-house technology, a key component of PENN’s omnichannel gaming and entertainment strategy.

When you join PENN Entertainment’s digital team, you’ll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you’ll also be part of a company that truly cares about your career growth. We’re committed to supporting you as you expand your skills and explore new opportunities.

With locations throughout North America, you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming, media and entertainment, we want to talk to you.

About the Team As part of the Bet Engine team, you will be working with a group of talented and friendly individuals. Our goal is to deliver and maintain the performant, resilient, accurate, best-in-class software platform to drive sportsbook wagering, sportsbook grading, casino wagering, financial recordkeeping, data residency, and regulatory enforcement that is at the core of everything we do as a company. As a result, our stakeholders span the entire range of the business, and we must support them with whatever they are required to deliver without sacrificing the quality and performance we strive to maintain. This will include building a lot of cross-service integrations, with internal and external stakeholders. We are also hyper-vigilant about software performance, resilience, reliability, and accuracy, constantly tracking risks and regressions on all fronts, and proposing improvements where opportunities exist. The systems we own are among the most business-critical at PENN: every wager, payout, and ledger entry runs through them, and getting them right is a regulatory obligation, not just an engineering goal.

About the Work

• Design, scale, and performance-tune GraphQL APIs, low-latency gRPC services, and SQL queries powering the sportsbook wagering and grading engine, the casino transaction engine, the financial ledger, responsible gaming enforcement, tax enforcement, general regulatory enforcement, promotional records, and risk management, among other things.
• Own technical problems of the highest scope and complexity, drafting proposals and presenting them to leadership and partner teams for feedback
• Design, architect, and deliver new features end-to-end in a collaborative agile/scrum environment
• Identify bottlenecks and areas of risk in production, and drive the changes that make the platform more scalable
• Set up and refine monitoring and alerting in Datadog for the systems you own
• Mentor engineers on the team and across teams that ship into our codebase, through specs, pairing, and code review
• Interact with multiple stakeholders across a wide variety of business domains to deliver best in class products, operational improvements, and cost efficiency optimizations.
• Be comfortable with bridging the gap between internal, third party, legacy, and modern systems; and excel at doing what this entails, including, data migrations, intermediate data translation, the building and stewardship of additional supporting infrastructure as required, etc.
• Other duties as required.

About You

• You possess a minimum of 5 years of experience in Software engineering
• A solid foundation in computer science, with strong competencies in data structures, distributed systems, algorithms, and software design
• Strong grasp of production systems at scale, and experience identifying areas of improvement in a production environment through load testing and tracing
• Experience investigating and remediating production performance regressions, including CPU, I/O, and memory hotspots as well as latency regressions in high-throughput services
• Experience with on-call rotations for a production service, including owning release cycles end-to-end
• Passionate about clean code architecture and software craftsmanship
• Excellent written and verbal communication skills, with a track record of authoring tech specs, runbooks, and cross-team design docs that stand up to scrutiny
• Experience with modern web frameworks and API development (Phoenix, Ruby on Rails, Fast API, Laravel, Node)
• 2+ Years of experience designing and evolving GraphQL schemas for product surfaces used by multiple clients (iOS, Android, Web)
• Experience building and integrating multi-client / white-label platforms, including geo-based routing and per-client configuration
• A strong grasp of relational databases, including PostgreSQL and MySQL. Additionally, a strong understanding of relational database theory, including, but not limited to, normalization and denormalization, particularly from a flexibility vs performance mindset, is a major asset.
• Experience with Kubernetes and comfort operating services in a containerized environment
• Comfortable working in the terminal, with Git and GitHub or similar, and in an editor of your choice
• Experience with testing frameworks such as ExUnit, RSpec, Jest, pytest, or equivalent
• Experience with background job processing (Oban, Exq, Sidekiq, Celery, Beanstalk)
• Experience with asynchronous event handling infrastructure (Apache Kafka, RabbitMQ, AWS SQS/SNS, Google Cloud Pub/Sub)
• Experience with agentic software development tools, building and using agentic workflows, and validating quality of agentic outputs is a major asset.
• Experience with building financial, legal, and / or process accounting systems with strong correctness and auditability is paramount.
• NICE TO HAVE: building applications in Elixir, hexagonal architecture, Domain Driven Development, contribution to open source software, experience working at startups, passion for sports and/or esports

What We Offer

•    Competitive compensation package

•    Fun, relaxed work environment

•    Education and conference reimbursements.

•    Opportunities for career progression and mentoring others

#LI-REMOT

Salary Range

$145,000—$193,000 CAD

Penn Interactive is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Base pay is one part of the Total Rewards that Penn Interactive provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Penn Interactive provides best-in-class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please Note: If you viewed this position through a job board (LinkedIn, Indeed, ZipRecruiter, etc.) and are looking to apply, please do so by viewing our open jobs on our website: CPCA Employment Opportunities.

Association’s Mission:

California Primary Care Association’s (CPCA’s) mission is to lead and position community clinics, health centers and networks through advocacy, education, and services as key players in the health care delivery system to improve the health status of their communities.

Purpose of Position:

Lead the management and implementation of educational activities that enhance the capabilities of community health centers and consortia in their local health care delivery system as well as advance the work of the CPCA. Provide an advanced level of skilled duties including project management, training design and delivery, and educational activity monitoring and evaluation per established criteria.

Primary Responsibilities:

Continuing Education Program

• Responsible for planning, producing and evaluating webinars, webcasts, courses, and educational programs in-line with adult learning theory and instructional design best practices.
• Develop policies and procedures for speakers, staff, and partners involved in activity planning.
• Manage the coordination of educational activities through regular collaboration with administrative staff and project leads.
• Forecast and manage training budget including contract negotiations, monitoring revenue and expenses to meet projected targets, and facilitating payments when/where required.
• Responsible for ensuring activity compliance with accreditation requirements including preparation, documentation, and reporting.
• Responsible for monitoring and achieving education program performance metrics such as registration targets, satisfaction scores, and revenue goals.
• Communicate and coordinate with speakers, staff, partners, and subject matter experts to ensure successful development and implementation of activities.
• Oversee all activity logistics, including delegating tasks to other staff as appropriate, such as registration, access, engagement, and follow-up communications.
• Coordinate grant-related training deliverables with appropriate staff and ensure activities are implemented on time and within budget and evaluated per related criteria.

Reporting and Evaluation

• Complete all required activity-level documentation per accreditation, grant, and organizational requirements.
• Monitor and coordinate accreditation requirements for jointly provided activities.
• Monitor educational activity performance through a training dashboard and quarterly meetings and provide recommendations to achieve desired outcomes.
• Contribute to organizational communications and grant efforts such as the annual report, newsletter, grant reports, and other materials as needed.

Business Systems and Technology

• Explore and implement new technology or other tools to enhance online training and education program offerings.

Additional Responsibilities:

• Support the Association’s Strategic Plan deliverables.
• Respond promptly and thoroughly to member inquires.
• High levels of interaction with association members, vendors, and strategic partners.
• Travel for national and regional meetings, trainings, and site visits by air and ground transportation, as required.
• Report regularly to supervisor.
• Other duties as assigned.

Skills and Abilities Required:

• Act as the lead in educational activity management including implementation, evaluation, and reporting.
• Develop a high level of expertise in assigned content areas to provide guidance and technical assistance to staff and Association membership.
• Knowledge of ACCME requirements and accredited continuing education
• Assist with grant and budget management, contract development and reporting.
• Strong presentation and written communication skills.
• Effective interpersonal and professional skills when engaging with Association membership and Board of Directors, vendors and partners.
• Work collaboratively with senior leadership and multi-departmental teams.
• Advanced problem solving, critical thinking, organization and time management
• Proficiency in Microsoft Office and web-based applications and platforms.
• Self-direct, recommend strategic direction and influence change.

Education and Experience:

Bachelor’s degree required. Degrees in education, learning design, or organizational psychology may be helpful, but no specific degree is required. Minimum of four years of program or project management or equivalent experience. Experience with community health centers, member-driven associations, or non-profit organizations is also preferred. Relevant experience may be considered in lieu of degree requirement.

Compensation : $89,382 - $94,639

Why You’ll Love Working Here:

• Hybrid work schedule (2 days in the office weekly, with an additional in-office day once per month)
• 100% employer-paid medical, dental, vision, life, and AD&D insurance
• 5% employer retirement contribution
• Generous paid time off: 15 vacation days, 12 sick days, 2 floating holidays, plus 18 paid holidays (including a December 24th - January 1st Winter Break)
• Monthly stipends: $50 for cell phone and $50 for internet
• Parking benefits
• Employee Assistance Program (EAP) and voluntary benefits, including pet insurance, Aflac, and FSA options

Association Expectation:

Due to network security and hybrid work this position requires the employee to have a cell phone with a data plan and home internet service, both are reimbursed at a set rate each month. All hires are required to maintain residence in California. This is a hybrid position with employees coming into the office in downtown Sacramento.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hearing and speaking to exchange information
• Operating a computer and other office productivity equipment
• Seeing to read a variety of materials
• Bending at the waist, kneeling, or crouching
• Sitting or standing for extended periods of time
• Lifting objects up to 30 pounds
• Close vision and ability to adjust focus

Work Environment:

• Noise level is generally moderate, but at times can be noisy
• Meetings conducted in a Zoom or office setting
• Indoor varying temperature
• Employee must have available transportation and be able to commute into office

Equal Opportunity Employment:

CPCA’s workforce strives to represent California’s population, while also meeting the highest standards and qualifications of our industry.

Please Note: If you viewed this position through a job board (LinkedIn, Indeed, ZipRecruiter, etc.) and are looking to apply, please do so by viewing our open jobs on our website: CPCA Employment Opportunities.

Association’s Mission:

California Primary Care Association’s (CPCA’s) mission is to lead and position community clinics, health centers and networks through advocacy, education, and services as key players in the health care delivery system to improve the health status of their communities.

Purpose of the Position:

CPCA and its affiliate, CPCA Advocates (Advocates), are statewide leaders in advancing policies that support community health centers, expand access to care, promote health equity, and strengthen California’s health care delivery system.

The Deputy Director of Government Affairs helps position CPCA and Advocates as leading voices on health care policy before the California Legislature and Administration. This position plays an active role in legislative and budget advocacy efforts by analyzing policy proposals, developing advocacy strategies, communicating legislative priorities to policymakers and members, building and maintaining strategic relationships, participating in coalitions, and representing Advocates before legislative and budget committees. The Deputy Director also supports the development of CPCA’s legislative priorities, public policy principles, and advocacy initiatives that advance community health centers and health equity throughout California.

Primary Responsibilities:

Legislative Advocacy & Policy

• Research, analyze, and track legislative and regulatory proposals affecting community health centers, health care access, and CPCA policy priorities.
• Assess proposed legislation and regulations, develop recommendations consistent with CPCA policy, and support the development and implementation of legislative and budget advocacy strategies.
• Draft position letters, legislative correspondence, talking points, testimony, and other advocacy materials.
•  Represent Advocates at legislative and budget hearings and communicate timely legislative and regulatory updates to CPCA leadership, members, committees, and stakeholders.
• Support the development of CPCA’s public policy principles and legislative priorities.

Legislative & Government Relationships

• Develop and maintain effective working relationships with legislators, legislative staff, state officials, CPCA leaders, members, and other government affairs stakeholders.
• Meet with legislators and legislative staff to communicate CPCA priorities and advocate for policy positions.
• Develop expertise in assigned policy areas and serve as a resource to CPCA staff and members.

Coalition Building & Advocacy Strategy

• Develop and maintain coalitions and strategic partnerships in support of CPCA legislative priorities.
• Coordinate advocacy strategies with coalition partners and identify opportunities to advance CPCA policy priorities.
• Collaborate with advocacy, communications, grassroots, and policy partners to support legislative and advocacy efforts.

Member & Internal Engagement

• Communicate legislative and regulatory developments to CPCA members, committees, and other stakeholders through written materials, presentations, meetings, and other forums.
• Staff CPCA committees, workgroups, task forces, peer networks, and other governance bodies as assigned.
• Collaborate with CPCA departments to support advocacy, communications, grassroots engagement, and organizational alignment.

Organizational Leadership

• Engage in Advocates activities in collaboration with the Vice President of Government Affairs and the Director of Government Affairs and Political Engagement.
• Manage multiple legislative and policy assignments while meeting deadlines in a fast-moving legislative environment.
• Take ownership of assigned policy areas and progressively develop independent expertise and responsibility.

Additional Responsibilities:

• Support the Association’s Strategic Plan
• Respond promptly and thoroughly to member inquiries.
• Assist with grant and budget management, contract development and reporting.
• Serve as lead staff to designated peer networks, work groups, task forces and committees.
• Serve as a subject‑matter resource, providing guidance and sharing expertise with team members.
• High levels of interaction with association members, vendors, and strategic partners.
• Travel for national and regional meetings, trainings, and site visits by air and ground transportation, as required.
• Report regularly to supervisor.

Skills and Abilities Required:

• Ability to quickly understand complex legislative and policy issues and communicate their importance clearly and persuasively.
• Strong written and oral communication skills.
• Ability to develop and maintain effective professional relationships for advocacy purposes.
• Ability to manage multiple assignments with minimal supervision.
• Strong problem-solving, critical-thinking, organizational, and time-management skills.
• Ability to work collaboratively with senior leadership and multidisciplinary teams.
• Strong interpersonal and professional skills when engaging with Association members, the Board of Directors, vendors, partners, legislators, legislative staff, and government officials.
• Ability to develop a high level of expertise in assigned policy areas and provide guidance and technical assistance to CPCA staff and members.
• Proficiency in Microsoft Office and web-based applications and platforms.

Education and Experience:

Bachelor’s degree and a minimum of five years of experience in legislative affairs, government relations, public policy, advocacy, political engagement, public affairs, or a related field. Relevant experience may be substituted for the degree requirement.

Preferred Experience:

• Experience working with the California Legislature or California state government.
• Experience in California healthcare policy and an understanding of the impact of federal policy on healthcare issues.
• Experience with community health centers, membership associations, or nonprofit organizations is also preferred.

Compensation : $118,959 - $125,957

Why You’ll Love Working Here:

• Hybrid work schedule (2 days in the office weekly, with an additional in-office day once per month)
• 100% employer-paid medical, dental, vision, life, and AD&D insurance
• 5% employer retirement contribution
• Generous paid time off: 15 vacation days, 12 sick days, 2 floating holidays, plus 18 paid holidays (including a December 24th - January 1st Winter Break)
• Monthly stipends: $50 for cell phone and $50 for internet
• Parking benefits
• Employee Assistance Program (EAP) and voluntary benefits, including pet insurance, Aflac, and FSA options

Association Expectation:

Due to network security and hybrid work this position requires the employee to have a cell phone with a data plan and home internet service, both are reimbursed at a set rate each month. All hires are required to maintain residence in California. This is a hybrid position with employees coming into the office in downtown Sacramento.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hearing and speaking to exchange information
• Operating a computer and other office productivity equipment
• Seeing to read a variety of materials
• Bending at the waist, kneeling, or crouching
• Sitting or standing for extended periods of time
• Lifting objects up to 30 pounds
• Close vision and ability to adjust focus

Work Environment:

• Noise level is generally moderate, but at times can be noisy
• Meetings conducted in a Zoom or office setting
• Indoor varying temperature
• Employee must have available transportation and be able to commute into office

Equal Opportunity Employment:

CPCA’s workforce strives to represent California’s population, while also meeting the highest standards and qualifications of our industry.

About Rewards Network

For 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners’ loyalty programs.

Our Culture

At Rewards Network, you’ll be part of a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of both personal growth and the company’s success. We take pride in partnering with the world’s most powerful loyalty programs to drive full-price paying customers to local restaurants through marketing services and flexible funding options. Our engaging and rewarding environment is designed to help you gain your full potential.

Job Overview

The Strategic Marketing Manager is an integral part of the restaurant marketing team at Rewards Network.  You will be responsible for creating custom, sophisticated, compelling sales and service materials for our restaurant customers and prospects.

You will partner closely with our Enterprise customer team as well as our broader Restaurant marketing team to craft compelling sales/service content and enablement for our most important customers.  By understanding each customer segment and particular customer need, you will produce personalized, clear, concise value propositions supported by data and analysis.  You will work hand in hand with your colleagues in marketing to detail proposed customer marketing campaigns.

For current customers, you will own the creation of regular Business Review materials and proof of value tools.  The creation of these will require exceptional analytical and communication skills to ensure that customer performance is supported by clear and effective analytics and insights.  You will partner with analysts in Finance and Data Science.

Your ability to think critically, understand complex marketing programs, distill sophisticated analysis into clear and concise conclusions, and communicate effectively will be paramount to your success in this role.

This is a hybrid position and requires in-office presence Tuesday through Thursday each week in Chicago.

What you’ll bring to the table: (Responsibilities)

• Customer Campaign Communication: Create and direct the creation of multi-channel customer marketing campaigns and offer strategies for our most important customers and prospects from concept to execution to analysis.
• Product & Brand Storytelling: Create compelling stories and presentations to communicate our value proposition to our most important customers and prospects.  Partner with Creative Marketing to ensure that visuals clearly communicate the specific customer objective or marketing campaign.  Partner with analysts in Finance and Data Science to ensure messages are accurate and clearly supported by data, analysis and insights.
• Company Values: Exude Rewards Network’s company values: be open, honest and direct; put customers at the center of everything we do, set a high bar and achieve it, think and act like an owner and always with integrity, presume trust, celebrate others, and have fun.

Do you have the right mix of ingredients: (Requirements)

• A deep and extensive understanding of the restaurant industry, specifically the business of restaurants.
• Exceptional ability to bring clarity to complex business situations, to apply frameworks to simplify a message, and to define the appropriate story and analysis to clearly communicate an outcome.
• Demonstrated experience creating clear, sophisticated marketing and sales materials: presentations, customer-facing summaries, analysis and insights.
• Experience working with creative tools, systems and technologies.
• Experience interacting with senior leaders; comfortable asking detailed questions to clarify complex situations.
• Demonstrated ability to ramp quickly into ambiguous, in-flight programs, and operate independently within days or weeks, not months.

Education, Certifications and Experience: Preferred

• Bachelor’s degree in business, marketing, or related field
• 3+ years experience creating customer facing presentations or sales materials
• Relevant experience may include: business development, strategy, consulting, marketing, banking, or similar role

What you’ll love about us:

Comprehensive benefits package, which includes:

• This is a full-time, exempt position and the base compensation for this opening in Chicago is expected to be $90,000-$100,000 annualized, depending on level, candidate experience, skills, and other factors. This position will be eligible for an annual bonus program with a 7.5% bonus target for total at target of $96,750-$107,500.
• Competitive Paid Time Off and company holidays
• Generous dining reimbursement when you dine with our restaurant clients
• 401(k) plan with a company match
• Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)
• Partnership with Rx n Go, offering certain prescriptions for free
• Two dental plan options and a vision plan
• Flexible Spending Accounts and a pre-tax commuter benefit program
• Accident, Critical Illness, and Hospital Indemnity Insurance Plans
• Short Term and Long Term disability
• Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance
• Employee Life Assistance Program
• Hybrid working space in our state of the art office downtown located by the Metra and Ogilvie train stations
• Catered lunches provided on Tuesday’s in our Chicago office

Rewards Network is an Equal Opportunity Employer (EOE). We encourage and strongly support workplace diversity.

Expected Pay Range

$90,000—$100,000 USD